Fund Assistant / Fund Administrator

Our client is the world’s leading chemistry community, advancing excellence in the chemical sciences. The UK’s professional body for chemical scientists with over 50,000 members they reach millions of people every year through media and public outreach. They believe that everyone should have access to a high-quality chemistry education, which is engaging, inspiring and relevant. Our client's activities encompass formal and informal science and chemistry education from primary schools through to professional development in the work place.

The organisation’s Chemists’ Community Fund provides financial support for the relief and prevention of poverty, as well as advice and sign-posting to support members through challenging life events. Their network of volunteers also provide additional local support for members in need. This service is delivered through a team of Specialists with decisions for financial support made through the Benevolent Fund Grants Committee.

Position: Chemists Community Fund Assistant
Location: Cambridge (Commutable from Cambridge North, Milton, Ely, Swavesy, Histon & Impington, Oakington, Fenstanton, St Ives, Cambridgeshire, Huntingdon, Newmarket, Saffron Walden, St Neots, Bedford, Hitchin, Stevenage, Bury St Edmunds and surrounding areas
Job type: Full Time, Temporary 12 months Maternity Leave Fixed Term Contract
Hours: 35 hours per week
Salary: £23,484 to £26,094 per annum plus benefits
Benefits: 35-hour working week, subsidised staff restaurant, staff sports and social club, 26 days paid holiday plus bank holidays, substantial contributory pension scheme, free private medical, critical illness and life insurance, free on-site parking, season ticket, car / motor cycle and cycle to work schemes, membership subscription, employee assistance programme, eye-care at work scheme and more.

Closing Date: 27 November 2018

About the role:

As Chemists’ Community Fund Assistant, you will support the day-to-day activities of the Chemists’ Community Fund by assisting the Specialists, the Chemists’ Community Fund Manager, and supporting their network of volunteers. You will provide assistance for preparing for the Benevolent Fund Grants Committee, including logging initial enquiries; undertaking casework for routine enquiries; managing filing and record keeping; arranging / processing payments to beneficiaries; supporting the volunteer network. You will work closely with other teams within Member Communities and will support other teams within Member Communities, where required.

About you:

Essential:
•Articulate communicator with experience in a customer-focussed environment.
•Excellent organisational skills and good experience of administrative tasks including filing, databases, word-processing, spreadsheet software and financial administration.
•Able to work effectively as part of a team.
•An empathetic approach to casework and willing to undertake knowledge-gathering tasks to support member enquiries.
•Being aware of data protection and confidentiality issues at all times.
•Must be able to handle phone calls and issues of a sensitive nature, demonstrating tact, diplomacy and the ability to relate to people who may be experiencing difficult personal circumstances.

Desirable:
•Knowledge of major state benefits and awareness of the availability of assistance from other sources, e.g. Local government and other charitable organisations.

You may have experience of the following: Fund Assistant, Fund Administrator, Grants, Grant Assistant, Funding, Casework, Administrator, Office Administrator, Admin Assistant, Charity, Charity’s, NFP, Not For Profit, Third Sector, etc.