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Senior Account Manager

Employer
Shelter
Location
London EC1
Salary
£40,286 pa plus excellent benefits
Closing date
21 Nov 2018

Job Details

We’re looking for an engaging individual with impressive fundraising or marketing account management experience to join us as a Senior Account Manager and lead and develop high-profile corporate partnerships.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Fundraising is at the heart of Shelter’s success. Indeed, in 2016/17 our fundraising division generated gross income of £33 million and has plans to grow this to £45 million by 2019/20. Our Corporate Partnerships team is split into two areas. New Partnerships generates new business through a range of corporate fundraising mechanics, while Account Management, where this role is based, lead the development of long-term strategic corporate partnerships. And, because the division as a whole continues to grow and develop, now is a particularly exciting time to join us.

About the Role

The challenge here is to manage and develop a range of high-profile corporate partnerships, with a focus on managing our long-term commercial partnership with M&S and the development of our current partnership with HSBC. You’ll also have management responsibility for two line reports, help with the development of a team strategy and deputise for the Head of Account Management when required. Establishing priorities and developing clear, efficient and logical plans to achieve goals will be key. So too will monitoring performance and progress against objectives and taking action to ensure deadlines and outcomes are achieved. And, when it comes to taking responsibility for reporting on income from your partners, evaluating the team’s activities and ensuring accurate and up-to-date records are kept, again, we'll count on you to deliver.

About you
This is a great opportunity to further your career in corporate fundraising and work with companies to deliver exciting and innovative partnerships, you’ll need experience of managing large strategic partnerships. We’ll also be looking for the ability to apply commercial and financial principles to improve business performance. Ideally, you have experience of managing staff, setting objectives and managing performance, with knowledge of digital marketing processes also preferred. What is for certain is that you’re great at proactively establishing priorities and developing clear, efficient and logical plans to achieve goals. Monitoring performance and progress against agreed objectives and taking action to ensure deadlines and outcomes are achieved also comes naturally to you, as does report writing and conveying complex ideas succinctly and persuasively.

Benefits include 30 days’ annual leave, the possibility of flexible working, enhanced family friendly policies and significant opportunities for learning and development.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

For further information about the role and the benefits of working for Shelter please visit our website.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Closing date: 21 November 2018 at 11.30pm

Company

The housing crisis is now a national emergency.

Shelter was founded 52 years ago, not by the wealthy or powerful, but as a community organisation whose purpose was to change society. That means we’re needed more now than at any time in our history: for millions of our fellow citizens the fundamental human need for a safe home is ignored.

Forget finding who’s to blame for this. Shelter is here to do far more than just point out what’s gone wrong. We are here to put it right, and that’s why our aim is for this strategy to be nothing less than a turning point for both Shelter and our country.

Without a home, no one can achieve their full potential. With millions whose right to a home is under threat, neither can the country. We believe that because the need for a home is so all-consuming, a home is a basic moral right, and everything we will do from now will be done to defend that right.

We’ve all talked so much about the ‘housing crisis’ that we’ve stopped believing it can be solved. The phrase has become like wallpaper. But this is a national emergency, and one that demands fearless, ambitious action.

In developing this strategy, it’s been vital to start with our own people: those who rely on our services, our volunteers, our employees. We aim to rebuild a movement, stronger than ever, and a movement must start with a simple idea that unites everyone within Shelter, our best advocates. Change starts here, in our work with individuals, spreading through communities, and across society.

We identify in this strategy six million households whose right to a home is either denied or under threat at this very moment. Soaring rents that squeeze out food and clothing, being thrown out of your home through no fault of your own, simply being too poor to afford a home: the terror of homelessness is everywhere.

Many are living in grossly unfit and unsafe conditions, adults and children whose lives are blighted by fear and despair. Discrimination is rampant in private renting and we have lost sight of the simple fact that we need a home just as much as we need healthcare and education. We are building the fewest social homes in 70 years, at a time when more and more people desperately need them.

In Shelter’s services, our people work tirelessly to alleviate the sheer destitution they see day in and day out. We will be a rock in the storm every day for those who need us. But our aim is bigger – to cut this suffering off at source – and we acknowledge in this strategy that we can’t do it overnight, neither can we do it alone.

For the first time, Shelter is committing in this strategy to ten-year goals as well as three-year goals so we can be confident of building to the necessary changes over the next decade. And at the same time we commit in this strategy to building the movement of people who will make this change possible.

We plan in the next three years to have 500,000 supporters join us in our mission to respond to this emergency, through campaigning, volunteering and donating. It is people that can power the change we seek.

This national emergency has been decades in the making. Now is the moment to act together with one purpose. In the community, our hubs and shops will be magnets for everyone with a role in ending the national emergency. Nationally, we will work with everyone who sees the desperate need for change: no one group or party is to blame for the emergency, and no one group or party can end it either.

Shelter: it’s a fundamental need and a basic moral right. Please join us to defend it.

Polly Neate, Chief Executive

Helen Baker, Chair

Company info
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