Supporter Care Assistant

Location
London
Salary
Up to £11 per hour
Posted
05 Nov 2018
Closes
05 Dec 2018
Ref
68083PMR
Function
Administration
Sector
Disability
Hours
Full Time
Contract Type
Temporary

Supporter Care Assistant - Temporary

Our client a disability charity is seeking and experienced supporter care assistant, to help at a particularly busy time for the charity due to ongoing successful campaigns.

They require someone who has previous experience in a similar role and must have experience with using the internal charity database Raiser's Edge, at a general level.

Role overview:

  • To provide a first-class response to our members, customers and supporters via all channels of communication; dealing politely, efficiently and responsibly with their enquiry or complaint.
  • Ensuring supporters and members contacting the charity are informed, registered and thanked in a timely manner.
  • To work with colleagues to ensure that the team's performance and your own meets or exceeds the expected standards.

Personal Specification

  • Excellent interpersonal skills
  • Working with Raisers Edge
  • Excellent communication skills - verbal and written
  • Excellent listening skills
  • Knowledge of customer/supporter service principles and practices
  • Knowledge of Microsoft Word and Excel
  • Excellent time management skills and ability to work to deadlines
  • Attention to detail and accuracy
  • Good data collection and ordering skills
  • Excellent numeric, oral and written language
  • Ability to work effectively as part of a team
  • Excellent IT skills

Supporter Care Assistant

Temporary - 3 months

ASAP start

£11.00ph

Central London

Ref: 68083PMR

Apply for Supporter Care Assistant

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communications

Haymarket Media Group, the publisher of Third Sector, takes your privacy seriously.

Learn more about how we use your information when job seeking.

We will use your information to ensure you receive messages that are relevant to you. 

Please be aware that unless you opt in, you will miss out on emails containing the latest job vacancies, career advice and other services from Third Sector that could help your career.

Should you cease to require these services in future, you can stop receiving these messages from us via the unsubscribe link on any email received or by contacting us directly. Please see our Full Privacy Notice.


By applying for a job listed on Third Sector Jobs you agree to our Terms and Conditions. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs