Housing and Debt Supervisor

Central and East Northamptonshire Citizens Advice has a vision for a fair society for all, with lives well lived. Our mission is to mobilise knowledge to power the change we need and want in society, and a key aspect of this is for people to be able to improve their lives because they know and understand their rights and responsibilities.
 

Housing and Debt Supervisor

£22,000-£27,000 dependent on experience

Full-time

About the role

We now have an opportunity for a housing solicitor to join the charity as a Housing and Debt Supervisor to deliver and oversee high level housing advice, advocacy and court representation. 

The Housing and Debt Supervisor will need to meet the Legal Aid Agency Supervisor Standard, be an authorised litigator with a current practising certificate and, above all, have a passion for this area of law. We are looking for someone who will share our core values and who has the desire to provide high quality advice and great customer service.

About us

The Citizens Advice service has existed for close to 80 years and has become recognised as a source of rigorously quality assured impartial social welfare advice and information. The service is delivered in most areas of the UK through a federated network of independent charities.

Our charity delivers core Citizens Advice services to over 12,500 people a year in Northamptonshire, combining face to face and digital delivery, with over £7 million of income gained by clients during 2017/18. Providing issue triage, information and self-help and advice casework services are, and always will be, fundamental to delivering our charitable purpose. However we are also increasingly delivering services beyond Northamptonshire where specialist advice and information is required, and where an identifiable trigger point in someone’s life has led to the need for more directly accessible and tailored support. Services already include the LAA funded housing duty scheme and discrimination advice service; in-hospital social welfare support for families of children affected by cancer; and specialist advice to 400,000 people a year nationally which is funded through bodies such as the MOJ and BEIS – including the Consumer Service, Witness Service and Adviceline which manages overspill calls for charities delivering the Citizens Advice service nationally.

About you

We are looking for individuals with experience in the following sectors:

• Solicitors
• Social Housing
• Law
• Customer Service
• Casework
• Welfare
• Charities

Apply with CV to recruitment@cencab.org.uk

Closing date: 21^st November 2018