About us

The Campaign to End Loneliness believe that people of all ages need connections that matter. There are nine million lonely people in the UK and four million of them are older people. Many older people find constant loneliness hardest to overcome. They lack the friendship and support we all need.

The Campaign have been experts in the field of loneliness and connection since 2011. We share research, evidence and knowledge with thousands of other organisations to drive positive change in older people’s lives.

The Campaign to End Loneliness is hosted by Independent Age, who is responsible for the Campaign’s governance and management and employs its staff. We are also supported by National Lottery funding through the Big Lottery Fund, and also funded by the Calouste Gulbenkian Foundation, The Tudor Trust and donations from the general public.

The Campaign is now in an exciting second phase of its development having been awarded a major Big Lottery Fund award (£2.65m) for the period 2017-2020. This will see the us drive innovation and share evidence; catalyse new action from a range of people and organisations and inspire people to Be More Us, as part of our public campaigning.

Job purpose

To support the Executive Director in the smooth running of the ED’s work. To assist with coordination and administration across the teams to allow them to deliver high quality campaigns, programmes and evaluation and strive to meet the organisation’s vision. To promote high standards of governance through the provision of effective support to the Management Group and to work smoothly with Independent Age colleagues, and welcome and liaise with a wide variety of people external to the Campaign, from politicians, high-profile spokespeople, business people and charities, through to older people who contact the Campaign.

Primary responsibilities

• Provide confidential EA support to the Executive Director: diary management, telephone, email and written correspondence, arranging events and meetings, including booking travel, venues and equipment; ensuring paperwork is ready in advance of meetings.
• Provide a wide range of support to the governance and advisory structures of the Campaign. In particular, Management Group meetings and away days, as well as other specified steering groups – with workload including booking venues and facilities, drafting agendas, minute-taking, co-ordinating papers and action points, as appropriate and dealing with ad-hoc queries from Management Group
• Deliver planned coordination and administrative support on special projects to the Executive Director, Director of Development and Communications and Director of Campaigns, Policy and Research, Evaluation Manager of other senior managers and to the Evaluation team (external and internal) within the Campaign. e.g. Support the compilation of the monitoring and evaluation on a regular basis – working with the Evaluation Manager, suggesting improvements to collection methods if needed
• Support to longer-term corporate projects e.g. long term planning, evaluation and learning “away days”, updating and distributing policies, creating and compiling effective statistical reports and producing monitoring information as required
• Identify and implement ideas and opportunities to improve administrative systems and processes. Ensure efficient and cost-effective use of resources, including coordinating reviews and development of all campaign processes e.g. documenting and file management processes; tracking team usage of room bookings, printing and other costed items in the serviced offices; identify and ensure effective administration systems across the teams working with individual team “leads”, appointed by SMT. Identify problems and think innovatively at ways of finding solutions.
• Preparing correspondence, presentations, reports or other material, which are frequently highly sensitive or confidential. Carrying out research as and when required.
• Processing of invoices, expenses for the Executive Director, management group and corporate-wide events (such as away days), and annual leave requests for the direct reports to the Executive Director, ensuring they are appropriately tracked.
• Maintain relationships with colleagues within the host organisation, Independent Age, e.g. the EA to the CEO of Independent Age, finance staff, HR staff, ICT staff, other staff as required
• Any other duties as reasonably required e.g. short pieces of research; small events organising