Team Leader (Volunteer Development) - Covering Leicestershire, Derbyshire, Northamptonshire, Staffordshire, Peterborough and Huntingdon

£23,695 per annum

Court-based within Leicestershire

36 hours 15 minutes per week

Permanent

Job Ref: 18\193

Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year, we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015.  The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

We are committed to our dedicated volunteers and are looking for someone with an excellent understanding of the voluntary sector and experience in developing and recruiting volunteers. 

The Team Leader (Volunteer Development) is responsible for volunteer development and engagement within a specific geographical area. 

This includes:

• Exploring opportunities to diversify the Witness Service volunteering base
• Developing volunteering opportunities within the Witness Service
• Undertaking effective recruitment activities within defined framework strategies
• Building effective relationships with internal stakeholders and external organisations on a local basis

The role will also support the Team Leaders (Court Services and Outreach) in ensuring resource meets the required service demand.

We are seeking candidates with the ability to develop and motivate volunteers and with experience of building effective relationships and creating partnerships with key organisations and other stakeholders to build on the volunteer base. The role also requires knowledge of recruitment and training procedures and will require occasional travel.

Citizens Advice values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.

Closing date: 04 November 2018

Interview date: 16th November 2018 (at Leicester Crown Court)