Advocacy Service Manager
Our client is a national advocacy charity whose mission it is to enable people who face disadvantage or discrimination to strengthen their voices, champion their rights and change their lives. They are currently going through a time of change and are looking for an experienced Service Manager to oversee their complex countywide contract across Suffolk, while reviews take place.
As interim Service Manager you will be responsible for providing operational leadership to a team of advocates based across Suffolk. You will continuously monitor and review performance with your team and with sub-contracted partner organisation and will be responsible for ensuring high quality and compliant delivery to all service users. You will directly manage and develop relationships with the commissioners of your service contracts and will build excellent working relationships with contract partners to ensure they are meeting their contractual obligations and that you are working together to maximise service delivery to vulnerable individuals.
To apply for this role, you must have demonstrable experience of managing and delivering services to vulnerable people. You must have significant experienced of leading teams, managing contracts within the context of Local Authority Commissioning, and maintaining positive relationships with commissioning teams. You must have previous budget management experience, and a good sold understanding of the principles of Advocacy, Mental Health and learning disabilities.
Please initially apply with a Word formatted version of your CV - shortlisted candidates will be provided with further information.
Please note this role is initially offered on a 6 month fixed term contract basis and will require regular travel across your particular area.