Retirement Living Housing Coordinator

Trowbridge, Wiltshire
Circa £18,500 pa pro rata
11 Oct 2018
29 Oct 2018
Part Time
Contract Type

Retirement Living Housing Coordinator 


Circa £18,500 pa pro rata

Part Time - 20 hours per week

4 hours per day, Monday to Friday (preferably 10am - 2pm)

Our client is a housing association which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.  Our Retirement Living is sheltered, rented accommodation specially designed to help people over the age of 55 live independently.

Residents are able to enjoy homes that are self-contained with their own secure front doors for peace of mind, and can maintain their independence whilst living in the surrounding of a friendly and close-knit community. Residents have the use of various communal facilities allowing them to interact and socialise.

They currently have an exciting opportunity for someone with experience of supporting vulnerable people to join one of these retirement living schemes in Trowbridge.  In this role, you will assist our retirement living customers with their tenancies, providing assistance and support in order to deliver efficiently managed housing.

Providing excellent customer service, you will manage residents’ support plans, ensuring regular face to face and telephone contact.  You will help with housing management tasks such as low level rent arrears and anti social behaviour, and will oversee all relevant health and safety checks. 

The successful candidate will have a good understanding of the needs of older people along with the ability to deal with customers in a professional and efficient manner.  An approachable person who is responsive to requests for help, you will have the ability to remain calm under pressure.  Experience of supporting people to remain independent is desirable. 

If you are self-motivated, confident working alone and able to coordinate a busy workload, our client would love to hear from you!

In return they can offer a competitive salary, 28 days annual holiday (plus bank holidays) increasing with service, contributory pension, free life assurance, free private medical cover, cycle to work scheme, lifestyle rewards and employee assistance programme. 

Please note, training will take place at the Bedford Head Office and expenses will be paid.

Keywords: Housing Coordinator, Support Worker, Support Coordinator, Retirement Living, Independent Living, Social Housing, Older People, Social Care

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