A life-changing opportunity
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Position: Volunteering On-boarding Coordinators
Location: Birmingham, West Midlands
Contract type: Full time, Permanent
Hours: 35 per week
Salary: £19,609 actual per annum
Closing date: 5pm on Sunday 21 October
Assessment dates: 30 or 31 October (this will be a full day to assess skills required for the role)
Interview dates: 8 or 9 November
About the role:
The Volunteering On-boarding Coordinators are responsible for enabling anyone who wants to give their time to the Alzheimer’s Society to find an opportunity that suits their interests, skills and experience. As the first point of contact for external enquiries about volunteering, you will deliver first class customer service and support new volunteers through the on-boarding process. Ensuring new volunteers have a positive initial experience of the Alzheimer’s Society, and are able to get started in their role quickly and effortlessly, will be your top priorities.
Responsible for maintaining effective systems and processes to support the on-boarding process, the role involves tracking and reporting on on-boarding and recruitment activities. Answering queries, providing guidance and delivering learning about the on-boarding process to volunteer managers will also be a key part of the role.
This is a great opportunity for anyone who is passionate about volunteering and committed to providing exceptional customer service. To succeed you will possess excellent organisational skills as well as strong written and verbal communication skills. You will be a self-motivated team player, willing to go the extra mile - with a strong commitment to working closely with both colleagues within the Volunteering Development team and the other departments across the Alzheimer’s Society.
Able to juggle a busy and varied workload, you will need excellent organisational skills and the ability to see things through. Your pro-active, can-do approach will enable you to solve problems that arise and find solutions for our customers. Good IT skills are essential to the success of this role as is experience of working with large databases and creating reports.
If you have the right experience, are passionate about volunteering and want to enable our people to inspire thousands more volunteers to unite with us to create a world without dementia, then we would love to hear from you.
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely. All of which contribute to a strong work life balance. We also have various learning programs to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You may have experience of the following: Volunteer Coordinator, Charity, Charities, Third Sector, NFP, Not for Profit, Volunteering, Recruitment Officer, Volunteer Co-ordinator, Voluntary, Volunteering On-boarding Coordinator, Volunteer Officer, Volunteer Recruitment, In-house Recruitment, Volunteer Manager, Customer Service Advisor, Customer Service, Onboarding Officer, Onboarding Coordinator, etc.