Supporter Services Assistant

King's Cross, London (Greater)
£20,902 - £22,588 per annum, pro rata (Including London Allowance)
08 Oct 2018
22 Oct 2018
Full Time
Contract Type

Our client is currently looking for an enthusiastic individual to join their Supporter Services Team. This is a full time opportunity, working 37.5 hours per week on a permanent basis at their Head Office in London.

Title: Supporter Services Assistant
Hours: 37.5 hours per week, full time
Location: King's Cross, London
Contract type: Permanent
Salary: £20,902 - £22,588 per annum, pro rata (Including London Allowance)

About the role

No day will be the same, with a mixture of outbound and inbound telephone calls, income coding, letter and email handling as well as essential administrative tasks to ensure we are delivering incredible support to fundraising and membership teams across the organisation.

This role plays an essential part of the fundraising department ensuring existing supporters and the general public have the best possible experience; from their very first interaction to throughout their relationship with the Charity.

About you

The successful candidate will have experience delivering, and be enthusiastic about, great customer service as well as having an upbeat can-do attitude. Previous experience of working in a customer or supporter service environment is essential. Experience working in a charity fundraising environment is desirable. Excellent communication skills are a must as are organisational skills and attention to detail.

About the organisation

Our client is a national disability charity that supports people with complex communication needs to be understood, connected and valued.

They have a proven record of offering high quality, pioneering services.

Working with our client can be incredibly rewarding; they offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition they have excellent training and development, the opportunity for you to join their Group Personal Pension scheme and a generous annual leave entitlement.

Closing date: Monday 22 October 2018
Interview date: Thursday 1 November 2018
To start: To be discussed at interview

To find out more information and apply for this position, please click the apply button. You will then be taken to a simple CHM Recruit form and then redirected to the employer’s website. 

If you are a disabled candidate and require a hard copy pack or a different format for example large print, Braille or audio, further details can be found on their website.

Our client is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore all offers of employment, where appropriate, are subject to an enhanced DBS check.

They are an Equal Opportunities Employer and are committed to ensuring that all staff are motivated, skilled and rewarded by their work.

No agencies please.

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