Supporter Operations Manager
- Employer
- TPP Recruitment
- Location
- London
- Salary
- £34000 - £38000 per annum
- Closing date
- 14 Oct 2018
View more
- Function
- Fundraising, Community Fundraising
- Sector
- Health & Medical
- Hours
- Full Time
- Contract Type
- Permanent
Job Details
TPP is working with a well-established health charity based in the city of London to recruit a Supporter Operations Manager, working specifically with community fundraisers and supporters.
The successful candidate will come from a NFP background and will have strong customer care experienced coupled with fundraising operations knowledge.
Main duties for the Supporter Operations Manager:
Manage all response handling of supporters, including: phone, email, letter, website and social media
Assign new supporters to community managers
Manage the team, provide training and support to ensure all supporters are fully cultivated
Work closely with the supporter engagement management to ensure compliance is in place
Improve supporter experience and processes across the division
Manage stock fulfilment
Work with the database team to maximise quality and integrity of supporter data
Essential criteria for the Supporter Operations Manager:
Experience within supporter care
Knowledge of fundraising, community would be desirable
Proven experience of compliant handling
Strong leadership skills, including staff management and development
To apply for this Supporter Operations Manager role, please email your CV to our Office & Specialist Support Team quoting the reference number 67308CH all applicants must be eligible to work in the UK.
Company
PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS
TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy. Established as The Principle Partnership, our foundation of ethics and principles are still what make us TPP.
Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:
Charitable | Educational | Health & Social Care | Professional Membership | Awarding Bodies | Cultural | Housing
Our team of committed consultants and support staff specialise in the following functional areas:
Education & Training | Finance, IT & Facilities | Fundraising & Development | Healthcare | Human Resources | Leadership & Governance | MarComms & Digital | Office & Specialist Support
TPP has connected organisations and candidates across the UK since 1996, from our head office in London.
We develop trusted, long-term relationships, supporting people with their careers and helping organisations achieve their purpose. A specialist recruitment partner for the non-profit and public sector, regarded as recruiters who do the right thing and exceed expectations. We also proudly provide a wide range of free value-added services, that educate and inform.
Our aim is that when you use TPP, our principles shine through in the service you receive.
Read our latest articles on Third Sector:
- Website
- http://www.tpp.co.uk/
- Telephone
- 020 7198 6000
- Location
-
20 St Dunstan’s Hill
London
England
EC3R 8HL
GB
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