Supporter Relations Officer

A Christian charity based in Central London are looking for a Supporter Relations Officer to support the Fundraising and Supporter Relations department.

As part of the role you will be required to provide excellent donor care to individuals and churches, co-ordinating speakers at church services, updating church representative's records and providing general administrative support to the team as well as organising events.

Please note this role is a 6-7 month FTC.

Main responsibilities:

• Donor Care
• Gift processing - checking data, thanking, correspondence
• Campaign response handling
• Responding to supporter enquiries
• Data entry
• Maintenance of database records
• Updating Spreadsheets for and dispatching Christmas cards
• General office duties

Churches:

• Being the first point of contact of the church engagement team providing excellence care for church contracts and all other stakeholders (including missionaries and other functions)
• Plan and arrange missionary visits to churches and organise area meetings
• Ensure all church enquiries receive appropriate responses by phone email or in writing
• Keep accurate records of income and expenses and reporting of each visit
• Updating church representatives' records - telephone calls, correspondence, data entry
• Campaign response handling
• Updating and printing fliers for speaking engagements
• Researching (online) and identifying new churches for speaking engagements
• Gift acknowledgments

Essential:

• Excellent communication and administration skills
• Strong organisational and planning skills
• Ability to work on initiative and as part of a team
• Experience in customer service
• Experience of using CRM/donor database
• Attention to detail
• A practical, evangelical Christian

If interested please do not hesitate to send through your CV or speak to Zach Stuhldreer on 02078207332.