Operations Coordinator

Operations Coordinator

London - Permanent
£28,000 - £29,000 plus generous benefits package

At SPANA we care for an often-overlooked workforce: the millions of donkeys, horses, mules, camels and elephants who are vital to the livelihoods of over a billion people in the world's poorest communities, yet whose hardworking lives are often short and painful with no access to veterinary treatment.

We're committed to improving the welfare of working animals, but we firmly believe in looking after our people properly too. So while we're a small charity (in terms of numbers, but certainly not in ambition or reach!) we have one of the most extensive benefits packages in the sector, providing real support for our staff and helping to make this a fantastic place to work.

This includes many of the things you might expect like discounted gym membership, an optional private healthcare scheme, childcare vouchers, eyecare vouchers and a cycle to work scheme - but also a full employee assistance programme, a superb employer-contributory pension scheme where we make a 10% contribution for every 5% of your own, and we've even partnered with a local lettings agency to provide significant staff discounts on fees and cut the costs of renting.

There are plenty of other great reasons to join us though, like our professional but positive, friendly and supportive culture where everyone pulls together to help each other out when needed, whatever their day-to-day role. We're a small organisation with a strong team work ethic, so while you'll only need experience in the areas covered in the job description below, over time you're likely to find yourself getting involved in much more besides, broadening your experience all the time and bringing plenty of variety to your role.

It's also thanks to being a smaller organisation that you won't be boxed into a long-established position where everything's set in stone. All of our roles and remits evolve in line with the needs of the organisation and the strengths of our people, so if you'd relish the challenge of shaping your role as you progress, regularly taking on new and different tasks, you'll feel right at home here.

SPANA are now looking for an Operations Coordinator to be responsible for administrative tasks including scheduling meetings, writing up workshops, processing expenses and assisting in building a global operations calendar. You will be developing and managing internal communications channels for the operations team providing an efficient, effective and swift service to the whole organisation.

Key responsibilities include:
-Coordinate global / country office communications on behalf of the operations team
-Develop and maintain a global communications calendar
-Schedule and deliver internal communications plans relating to operational developments e.g. change projects,policies and procedures, consultations, research etc.
-Assist in the development and then maintain of a core suit of operations team resources e.g. templates, guidance, factsheets etc.
-Support the Director of Operations to carry out due diligence on SPANA partners
-Develop systems, processes and templates to enable effective due diligence and administration
-Taking notes and recording workshops and internal meetings
-Schedule and administer meetings - internal and external
-Coordinate overseas trips, process expenses
-Monitor operations KPIs and budget expenditure, reporting to Director of Operations regularly

Who we're looking for:

You'll be an excellent communicator who's accustomed to communicating with internal, external and ideally international stakeholders too.

With experience of scheduling and administrating meetings, you'll be calm under pressure with a can-do attitude, giving you the ability to coordinate and prioritise multiple tasks across different projects Experience of monitoring, reporting and record keeping would also be a real advantage.

If you'd like to find out more or to apply, please contact Harriet Mountain at harriet.mountain@harrishill.co.uk