Volunteer Manager (Learning and Development) 

A life-changing opportunity 

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia. 

At Alzheimer’s Society, we are inspired by many things – from the resilience of people and families affected by dementia to the generosity of the public in supporting our research, fundraising and our growing range of dementia support services. But nothing inspires us more than the thousands of volunteers who make our work possible. They not only account for the majority of our workforce; they bring with them a level of commitment and expertise that is successfully driving our mission to create a world without dementia. 

It’s a particularly exciting time at Alzheimer’s Society. As the UK’s leading dementia support and research charity, we are two years into delivering an ambitious five year strategy and lots of work is underway to invest in and make improvements to our volunteering offer. 

Position: Volunteering Good Practice and Learning Specialist 
Location: Flexible across England, Wales and Northern Ireland 
Contract type: Full Time, Permanent 
Hours: 35 per week 
Salary: £31,962 to £36,326 per annum dependant on location 

Closing date: 5pm on Monday 1 October 
Interview date: Thursday 11th October 

About the role: 

The Volunteering Good Practice & Learning Specialist is responsible for ensuring our people are equipped with the skills and knowledge required to deliver an exceptional volunteering experience. By developing a comprehensive range of tools, resources and information, you will enable teams across the organisation to involve and support volunteers effectively. Another key part of the role will be to provide specialist advice and to set and maintain quality standards relating to volunteering. 

As the owner of the Society’s Volunteer Management Learning Pathway, which aims to develop and inspire those managing and working with volunteers, you will oversee the content and quality of delivery and ensuring that they meet our people’s learning needs. In addition to this, you will also develop appropriate and accessible learning pathways for volunteers to ensure they are well equipped to carry out their roles safely, and to the best of their ability. 

This post sits in the Volunteering Development team, which is part of our People and Organisational Development Directorate. 

About you: 

We are looking for a specialist in volunteer management, who has the confidence, expertise and ability to shape and deliver a comprehensive suite of volunteering good practice guidance, tools and resources. Excellent communication and interpersonal skills are essential as you will need to be able to work collaboratively, build positive relationships and influence people to change ways of working. 

You will have experience of researching and developing guidance or policy documents for complex volunteer-involving organisations and have an in-depth knowledge of good practice, legislation, risk management and quality assurance relating to volunteering. Passionate about developing people and sharing good practice, your commitment to improving the experience of volunteering will be strong. 

In addition to this, we need someone who has significant experience of developing dynamic, flexible and engaging learning pathways for both volunteer managers and volunteers in a large charity. You will have excellent knowledge of different ways of delivering learning, as well as a good understanding of equality, diversity and inclusion. A solutions-focussed person, you will be someone who is able to overcome barriers and challenges with ideas and innovation. You will need to be comfortable working independently, willing to go the extra mile and able to challenge current approaches to bring about change. 

If you have the right experience, are passionate about volunteering and want to enable our people to inspire thousands more volunteers to unite with us to create a world without dementia, then we would love to hear from you. 

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely. All of which contribute to a strong work life balance. We also have various learning programs to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

Alzheimer’s Society is committed to equal opportunities. 

You may have experience of the following: Volunteer Manager, Senior Volunteer Officer, Volunteer Management, Volunteer Recruitment, Learning and Development Manager, L&D, HR Manager, Charity, Not for Profit, Third Sector, etc