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Supporter Services Manager

Employer
TPP Recruitment
Location
London
Salary
Up to £33000 per annum
Closing date
5 Oct 2018

View more

Function
Management
Sector
Disability
Hours
Full Time
Contract Type
Permanent

Job Details

TPP is working on behalf of a well-known health charity to recruit a Supporter Care Manager to lead and inspire their team.

Main duties for the Supporter Care Manager:
Manage complaints and feedback
Develop key performance indicators and negotiate
Build internal and external relationships
Measure and report performance of the team
Develop and maintain processes and policies

Essential criteria for the Supporter Care Manager:
Previous experience supervising or managing and developing staff
Understanding of supporter/ customer care
Excellent communication skills
Experience of creating and developing policies and procedures
Previous experience of developing and maintaining KPI's


To apply for this Supporter Care Manager role, please email your CV to our Specialist Support Team quoting the reference number 66030CH. All applicants must be eligible to work in the UK.

Company

PRINCIPLED RECRUITMENT FOR WORK THAT MATTERS


TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy. Established as The Principle Partnership, our foundation of ethics and principles are still what make us TPP.

Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:

Charitable | Educational | Health & Social Care | Professional Membership | Awarding Bodies | Cultural | Housing

Our team of committed consultants and support staff specialise in the following functional areas:

Education & Training | Finance, IT & Facilities | Fundraising & Development | Healthcare | Human Resources | Leadership & Governance | MarComms & Digital | Office & Specialist Support

TPP has connected organisations and candidates across the UK since 1996, from our head office in London.

We develop trusted, long-term relationships, supporting people with their careers and helping organisations achieve their purpose. A specialist recruitment partner for the non-profit and public sector, regarded as recruiters who do the right thing and exceed expectations. We also proudly provide a wide range of free value-added services, that educate and inform.

Our aim is that when you use TPP, our principles shine through in the service you receive.

Read our latest articles on Third Sector:

Company info
Website
Telephone
020 7198 6000
Location
20 St Dunstan’s Hill
London
England
EC3R 8HL
GB

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