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Individual Giving Assistant (Online)

Employer
Combat Stress
Location
Based at our Head Office in Leatherhead, Surrey, KT22 0BX
Salary
Band 4, £19,894-£23,250 per annum dependent on experience, plus a 5% fringe allowance
Closing date
24 Aug 2018

Job Details

Combat Stress was established in 1919. We are the UK’s leading charity for veterans’ mental health. For almost a century, we’ve helped former servicemen and women deal with trauma-related mental health conditions like post-traumatic stress disorder (PTSD), anxiety and depression.

Today we provide UK-wide support to veterans from every service and every conflict, on the phone and online, in the community and at our treatment centres. We’re on a mission to raise awareness that invisible injuries can be just as hard to cope with as physical ones. So, when a veteran is having a tough time, we’re there to help tackle the past and to take on the future.

An exciting opportunity has arisen for a highly organised individual to join us as maternity cover of the Individual Giving Assistant (Online). This is a vital role within the Fundraising Team processing all donations that come in online and from external agencies including our Trading Arm and Lottery. They will report into the Senior Database Officer but be able work very autonomously and regularly liaise with other parts of the Fundraising Team. They will also assist with general administration duties and act as back up for the Supporter Care Assistant.

The chosen candidate for this role will have a keen eye for detail and possess excellent organisational skills. They will need to be approachable, responsive and work well within a team. The candidate should have and have a good knowledge of Microsoft Excel, as the role includes use of macros and VLOOKUP’s etc. 3-6 months experience in using Raiser’s Edge or another database would be an advantage. They should be able to apply a common-sense approach to solving day-to-day problems.

What we offer

You will work within a charity that has a fantastic cause and committed follower base.

In addition, we offer the following benefits:

  • 25 days’ annual leave pro-rata plus bank holidays
  • competitive stakeholder pension scheme - contributions matched up to 10%
  • childcare vouchers
  • discounted healthcare cash plan
  • discounted shopping and gym membership
  • free on-site parking or shuttle from Leatherhead Station
  • cycle to work scheme
  • a wide range of other employee benefits

For further information and to apply, please click the apply button to be redirected to our website.

Closing date: Friday, 24th August 2018.

Interview date: Wednesday, 29th August 2018.

Company

Combat Stress is a registered charity in the United Kingdom offering therapeutic and clinical community and residential treatment to former members of the British Armed Forces who are suffering from a range of mental health conditions; including post traumatic stress disorder.

Our aim is to treat veterans’ symptoms and improve their quality of life. We want to help veterans tackle their past and take on the future.

Veterans with complex mental health conditions need a specialist team made up of different mental health professionals to help them and we provide this. Our clinicians work closely with each other and the veteran to develop a treatment plan that best suits their needs.

We directly employ our own clinical staff to provide our highly specialised treatment to UK veterans at our centres in England, Scotland and Northern Ireland. Our treatment is available online, in the community, through outpatient appointments and also on a residential basis when required.

Our Mission

Our mission is to deliver specialist treatment for veterans with complex mental health needs, whilst supporting their families and network, to help them tackle the past and take on their future.

Our vision is for all former servicemen and women with complex mental health problems to live full and meaningful lives.

Our Values

Together: We are united in purpose, collaborative in action. 

Focused: We're clear about what we will and won't do to deliver the best outcomes.

Bold: We'll do and say what we must to achieve our organisation's vision.

Personal: We respect diversity and appreciate everyone's individual needs and talents.

Company info
Website

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