Tenancy Sustainment Officer
- Employer
- DENS Ltd
- Location
- Hemel Hempstead, Hertfordshire
- Salary
- £11.82 per hour
- Closing date
- 24 Aug 2018
View more
- Sector
- Community, Disability, Poverty Relief, Social Care & Welfare, Housing & Homelessness
- Hours
- Full Time
- Contract Type
- Permanent
Job Details
Tenancy Sustainment Officer (TSO)
Post Title Tenancy Sustainment Officer
Hours 37.5 hours a week
Salary £11.82 per hour
Reporting to Move On Manager
1.Overall
The TSO will be in sympathy with the ethos of Dens and Dens Move On, and will work with and support vulnerable single homeless people over the age of 18, to find and maintain their tenancy or licence with Dens or within the private rental sector.
The TSO will observe the policies and procedures of Dens Move On, including confidentiality, equal opportunities, data protection, health and safety, criteria for selecting tenants, harassment, abuse, and other policies and procedures which the trustees consider necessary.
The TSO will report to and work closely with the Dens Move On Manager.
2.Specific tasks
The main tasks for the role of TSO include but are not limited to:
- Supporting single vulnerable clients
- Lone working
- Maintaining detailed and accurate support plans
- Property visits (The TSO must own their own vehicle, and have it insured for business use)
- Managing tenancies
- Managing & Supporting tenants
- Working with Landlords
- Working with other agencies
- Working closely with all DENS services
- Working as a member of the Tenancy Sustainment Team
- Taking queries from tenants, colleagues within Dens and the general public
3.Training
The TSO will take part in any training activity which their Manager considers appropriate. They will have access to regular all staff training.
4.Other Duties
Dens Move On is dedicated to providing an excellent service to its users. From time to time the TSO may be requested to carry out other duties or tasks on an ‘as needed basis’ to help maintain the service.
For more information about the vacancy call Jacky Stafford the HR Manager on 0 1 4 4 2 4 1 2 3 4 0.
Company
Since 2003 DENS has supported thousands of homeless and vulnerable individuals. All of this has been achieved with the help of over 250 volunteers, as well as through the backing of local community groups, schools, faith groups, businesses and with the assistance from a number of charitable trusts.
Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives.
We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to food and provisions. We provide a range of accommodation options to support people to move on and sustain their own tenancy and we provide advice and training; empowering people to develop skills and confidence to build a better future and be an active member of their community.
- Website
- http://www.dens.org.uk/
- Telephone
- HP1 1HT
- Location
-
Bury Lodge
1 Queensway
Hemel Hempstead
Hertfordshire
HP1 1HT
GB
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