Support Worker Adviser / Care Adviser 

Create a world without dementia 

Our client is the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia. 

Position: Dementia Adviser 
Location: Kingston and Richmond 
Contract type: Permanent, Full Time 
Hours: 35 per week 
Salary: £24,393 actual per annum 

Closing date: 5pm on Thursday 23rd August. 
Interview date: Thursday 6th September 

About the role: 

You will provide a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service. You will also provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service. 

You will market the Dementia Adviser Service and develop a network of support from health and care professionals who will refer people with a diagnosis to the service at the earliest opportunity, and you will be the first point of access following referral into the Dementia Adviser Service. 

Located mainly at Tolworth Hospital in Kingston, and from the local service office in Richmond, the Dementia Adviser will be responsible for supporting all new referrals through the health pathway. The Dementia Adviser offers a point of contact for all people during the process of getting a diagnosis and also works after diagnosis assisting people with dementia and their carers in identifying their needs. 

Working with the local CMHT team, local voluntary sector groups and the GP lead for dementia at Surbiton Health Centre, you will provide people with support and help to maintain their independence, improving their sense of well-being and help them to stay in control of their lives. 

About you: 

The Dementia Adviser will help people to access appropriate support and make contact with the right people for the help they need. You will signpost to other appropriate services and so it is important to ensure any information provided is accurate and accessible and understood by the service user. 

You will develop and contribute to a database of local information, ensuring continual improvement of the service and growth in organisational knowledge. 

This role will require you to build relationships with a wide and diverse range of local contacts. You will work collaboratively with health and care professionals as well as the wider community. You will be confident in widely promoting the Dementia Adviser service so that people with a diagnosis get referred to us as early as possible. 

You will also maintain and develop links with partner organisations who work in the field of dementia to promote the aim of empowering individuals living with dementia to make informed choices. You will be committed to working alongside volunteers and will be responsible for the management of volunteers who will support you in your role. 

You will possess an NVQ Level 3 or equivalent, have good organising and time management skills, experience of record keeping, report writing and managing volunteers. 

Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for agile working, all contributing to a strong work life balance. They also have various learning programs to support you in your development and help you grow to realise your potential and shape a career with them.

Our client is committed to equal opportunities. 

You may have experience of the following: Support Worker, Social Care, Dementia, Charity, Charities, Third Sector, Social Worker, Community Care, Not For Profit, Healthcare Assistant, Care Worker, Vulnerable People, Voluntary Sector, Care Assistant etc. 

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.