Supporter Engagement & Legacies Manager

Harris Hill are actively seeking a Supporter Engagement & Legacies Manager on behalf of a UK based International Development charity.
Based in Surrey this role is responsible for the creation and delivery of inspiring donor journeys and leadership of the supporter engagement team.

Key responsibilities
- develop a supporter engagement and legacy marketing strategy, with innovation and engagement at its heart.
- Manage annual supporter retention and legacy marketing activity and deliver the budget to maximise long and short term income from supporters
- Oversee, project manage and execute supporter journeys and campaigns during the year
- Launch the new Supporter Retention strategy, regularly checking delivery against key objectives and gaining supporter feedback
- Oversee the legacy prospect and legacy pledger retention programme, ensuring strong relationships are built through an appropriate and high standard of communications and supporter care.
- Monitor and report regularly on the effectiveness of campaigns, providing actionable insight that helps to maximise their return

Experience & skills
- Experience of working in a fundraising or Marketing department, with at least two years in an individual giving role.
- Excellent communication and negotiation skills, with the ability to influence and motivate at all levels within the organisation
- Proven experience of successfully introducing new initiatives to an established group of stakeholders
- Highly developed interpersonal skills, ability to work in a team and to take a leadership role
- Strong project management experience, with a proactive, results orientated approach.
- Experience of managing agencies to achieve agreed goals