Administrator (Housing) 

Position: Housing and Health Support Officer (HH005) Grade 4 
Location: Wallfields, Hertford 
Job Type: Full time, 37 hours per week, permanent 
Salary: £19,269 to £22,998 (inclusive of local weighting) 

Closing date is 31st July at 5pm. 

About the role 

An exciting opportunity for a Support Officer has become available to work as part of the Housing and Health team. This motivated and highly professional team are looking for an individual committed to excellence in their work and with a passion for learning. If successful you will assist across all aspects of Housing and Health. 

As a Support Officer you will support the Housing and Health Service. Some of the key responsibilities include: 

- Providing a ‘helpdesk’ service to record and monitor enquiries, service requests and complaints coming into the Housing and Health Service 
- Provide a first intervention service to supply information to members of the public, allocating appropriate work to various officers, utilising the IDOX Uniform system to record and distribute work 
- Manage incoming post/correspondence 
- To carry out financial administration for the raising and payment of purchase orders and invoices 

Competencies requirements: 

This role will suit a detailed, focused, energetic team player who enjoys a customer focused environment who is looking to take a varied and exciting role covering all aspects of housing and health. 

The ideal candidate will have: 

- Exposure within an operations role would be highly advantageous 
- Experience within a busy administration role within an office environment 
- Intermediate level competency using Microsoft Office (Word, Excel, Outlook and PowerPoint) 

About our client: 

The area has a lot to offer. We are consistently rated as amongst the best areas in the country to live, with excellent schools and healthcare, a huge array of green space, beautiful waterways, unique market towns and picturesque villages. We also enjoy high levels of employment and a diverse local economy, with the added benefit of being close to London and Cambridge and with good access to Stansted and Luton airports. 

There are however challenges. As with many areas in the South East, we need to work closely with developers and key partners to ensure growth is balanced with the right infrastructure. Overall, we need to balance the pressure of new housing and developments in keeping with the local area, as well as support our local businesses to remain competitive and town centres to remain vibrant. 

Benefits of working at our client: 

- 37 hour working week 
- Flexi-time scheme 
- A variety of flexible working options available, including part-time working, job share, compressed hours and home working 
- Free tea and coffee 
- Local Government pension scheme 
- Generous annual leave 
- Discounts at local leisure centres 
- Discounts at high street retailers 
- Professional environment where your career path really matters and is supported in our organisation 
- Great team environment, who are flexible and supportive 

As part of our Green Travel agenda we actively encourage employees to explore more economical and eco-friendly means of travel to work, e.g. public transport, cycle, walk or car share, and support this through a number of initiatives such as Liftshare. 

You may have experience of the following: Housing and Health Support Officer, Support Officer, Housing Officer, Housing Assistant, Housing Administrator, Admin Assistant, Administrator, Administrative Assistant, Customer Service Advisor, Customer Service Representative, Office Assistant, Office Administrator, etc. 

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.