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Business Support Co-ordinator

Employer
Third Sector Recruitment
Location
London (Central)
Salary
£24,500
Closing date
16 Aug 2018

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Business Support Co-ordinator – Central London

Full time, temporary (As soon as possible – Mid September)

You will play a vital role in providing business support to the Supporter Relations team.  You will work together with the team to improve and deliver outstanding customer service to supporters, so that their experience of us leaves them feeling valued and committed to on-going support. You will play a key role in achieving the Supporter Relations team vision is “Inspiring our supporters and each other in a manner that’s effortless, consistent, and engaging”. The role is varied and will require someone with excellent communication skills and a great attention to detail.  Above all else you must be someone who is real, personal, compassionate and courageous. 

You will be responsible for supporting the team in delivering an engaging and consistent supporter experience to supporters to help drive increased support and commitment. Corresponding effectively with supporters and stakeholders using creative and engaging methods of communication, including written, verbal and electronic methods. Undertaking specific business support projects and activities as necessary, to support the department’s work. Offer business administration support to the team and individual manages as required. You will proactively seek ways to improve the supporter experience, identify and share supporter feedback, as well as use key performance indicators to develop personal skills and behaviours.

You will need to be highly motivated and self-aware individual who is committed to delivering an exceptional service to internal and external supporters and colleagues. You will need to be able to cultivate good relationships with supporters, peers and senior management. The ideal candidate is a passionate person who has excellent attention to detail, someone who is determined, flexible and dependable with an excellent work ethic and the ability to maintain discretion to deal appropriately with confidential information.

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