Supporter Journey and Retention Officer to Memory Walk 

Be part of the movement for change: Unite with us against dementia 

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia. 

Position: Supporter Journey and Retention Officer - Memory Walk 
Location: Flexible across England, Wales and Northern Ireland 
Contract type: Full Time, Permanent 
Hours: 35 per week 
Salary: From £28,283 to £32,908 actual per annum, depending on location 

Closing date: 5pm on Thursday 19th July 
Interview date: TBC 

About the role: 

We are looking to recruit a Supporter Journey & Retention officer to work as part of the Mass Participation fundraising team specifically working on Memory Walk, the Alzheimer’s Society’s flagship mass participation fundraising event, which continues to grow every year. 

Memory Walk is a series of sponsored walks, with an income target of £9m and a participation target of 110,000 this year. Memory Walk is a sector leading event and is one of the top five Mass Participation charity events in the UK. 

The Supporter Journey & Retention officer will lead the planning and implementation of the Supporter Journey, working across multiple channels to improve pay-in rate and increase average gifts. You will also be involved in producing journeys for a range of different events, including night walks, long walks. You will also be involved in developing and organising a brand new event– “Your Walk. Your Way” ensuring it is in line with external market trends and meets ambitious growth objectives. 

The main area of responsibility will be to develop and deliver stewardship assets such as direct mail, calling and email communications, and working as part of a team, delivering all aspects of the Memory Walk stewardship plans. 

About you: 

Working in a fast paced and responsive environment, you will possess good time management and negotiation skills. Good communication skills are a must for this role as you will be engaging with colleagues at all levels across the Society as well as members of the public and agencies. 

With your strong attention to detail, pro-active nature and ability to build successful relationships, you will quickly establish yourself as a key member of the Mass Participation Events team. 

Mass Participation Fundraising products and events are crucial to the Society’s fundraising strategy and the support we give to people affected by dementia, So if you are a fundraising or marketing professional who is highly motivated, organised and enthusiastic about making a difference we would love to hear from you! 

Alzheimer’s Society is committed to equal opportunities. 

You may have experience of the following: Events Coordinator, Events Assistant, Events Manager, Event Management, Fundraiser, Fundraising Assistant, Fundraising Manager, Programme Coordinator, Project Management, Support Manager, Retention Officer, Customer Service, Marketing Assistant, Marketing Coordinator, Marketing Managr, Mass Participation Fundraising, Supporter Journey, etc. 

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.