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Head of Casework

Employer
Harris Hill
Location
London
Salary
£42k per year + benefits
Closing date
24 Jul 2018

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Function
Management, Finance & Legal
Sector
Social Care & Welfare
Hours
Full Time
Contract Type
Permanent

Job Details

I am currently working with a fantastic legal charity based in London in aim of placing their next Head of Casework. This position is on a permanent basis and will report directly into the Chief Executive.

The key responsibilities of the role include:

  • Manage the charity's casework function and directly line manage the casework team
  • Work together with Senior Barristers to analyse casework performance and identify areas of improvement
  • Report delivery outcomes to the CEO and Board
  • Work closely with the Senior Caseworkers to manage difficult calls and complaints
  • Deliver all aspects of the HR function: recruitment, training and performance management
  • Maintain positive relationships with all key stakeholder's and volunteers


The key skills & experiences required for the role include:

  • Degree or a professional qualification
  • Experience of monitoring and evaluation service delivery and procedures
  • Demonstrable operational delivery experience
  • Experience of liaising with individuals with legal backgrounds
  • An understanding of the legal system in England and Wales
  • Experience of providing support and guidance to staff


If you meet the above criteria, please do apply in full confidence for a further discussion and a detailed job description.

Company

Harris Hill has been providing the Charity and Not-for-Profit sector with high quality recruitment solutions for over 27 years. In the past year we have worked on more than 3,000 charity vacancies (approximately 2,000 permanent and 1,000 temporary) and are continuing to grow, developing new teams to respond to the strong demand for specialist charity professionals.

Our teams focus on specific functions within charities including Fundraising, Marketing/PR/Digital, Data Management & Business Support, Finance, Human Resources, Temporary and Executive-level roles.

We are committed to delivering a level of excellence to both candidates and clients alike and have an unrivalled reputation for finding talented people their ideal charity jobs within the UK's leading national and international charities and non-profit organisations.

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Company info
Telephone
020 7820 7300
Location
1 - 2 Paris Garden
London
London
SE1 8ND
United Kingdom

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