Innovation Programme Manager

A charity are looking for an Innovation Programme Manager to facilitate the effective agile development and delivery of innovative public facing services.
The post holder will be required to apply programme management methodologies and reporting processes and work with colleagues in Innovation and in the Services Directorate and external stakeholders to successfully create, develop and deliver a portfolio of projects. This is a new role that will lead programmes of innovation and support service development activity.

Key Responsibilities:
-Responsible for the agile design, delivery, testing of new innovation and service development programmes. Ensuring programmes are clearly defined, that testing and refinement occurs as rapidly as possible, and that outcomes for service users are delivered within time, cost and quality constraints.
-Programme Management - Day to day management and leadership of a work programme. This will involve designing the programme structure, organising a portfolio of projects and securing resources and deploying these effectively, providing effective project delivery and management controls; and securing buy in throughout the business.
-Recruit and lead service delivery staff within the new programme(s)
-Identify, develop new stakeholder relationships, managing these relationships and building consensus across a diverse range of internal and external stakeholders
-Identify, monitor and manage project risks and issues taking action to ensure strategic and operational risks and issues are identified, prioritised, assessed, and appropriate mitigating actions are implemented and monitored.
-Develop and maintain the project plans supporting delivery of the work programme, setting project controls, managing performance and reporting progress to sponsors
-Programme reporting. Hold an over-arching view of the portfolio of Directorate projects, with responsibility for producing a reporting dashboard and regular reporting to the Directorate Managers
-Write internal business cases, external funding applications and/or business plans for new programmes and monitor programme delivery against the business case.

Skills and Experience required:
-Experience of running services for the public and developing brand new projects and scaling up the delivery of large projects.
-Extensive programme or project management experience and a proven track record of delivering objectives for complex or high risk projects within agreed time, cost and quality constraints.
-Expert knowledge of project management tools and methodologies, and proven ability of designing projects
-Experience of engaging and influencing others in a positive manner with the confidence to manage differing views in order to achieve change and improvement.
-Experience of advising on, and implementing and operating within project governance structures.
-Experience in managing small to large, highly complex projects; with track record of running concurrent projects within a programme.
-Practical experience of managing project risks and issues, able to make decisions, collaborating to develop a risk management strategy.
-Experience of programme/ project budget setting
-Knowledge and understanding of continuous improvement process and methodologies.
-Practical experience of involving service users in the design, development and adaptation of services.