We have an exciting new opportunity to join a newly created Volunteer Management Team which will support our Retail Directorate across the British Heart Foundation (BHF).

As our Retail Volunteering Manager you'll work alongside our Regional and Area Managers in the North East of England, Yorkshire and Humber, to deliver the BHF's local and national volunteering strategy and will support our retail team to recruit, train and retain unpaid manpower.

This role encompasses collaboration across the BHF, local communities, and external organisations to grow volunteer participation in our estate of circa 730 shops.

Whilst retail focused, you'll work alongside the volunteering management team and volunteering colleagues from across the BHF to ensure a consistent volunteer journey.

About you

The successful candidate will be both an expert in volunteer management, having worked either in a field based role or within a multi-site organisation previously, as well as experienced in working with and influencing senior stakeholders to deliver credible and innovative solutions that meet KPI's.

With experience of training or coaching groups and individuals, you'll have excellent communication skills, ability to speak with authority and knowledge and passion about all volunteering related topics. You'll have strong analytical skills able to probe, investigate and challenge when needed. You will also have excellent organisational skills with the ability to work independently, take the initiative and prioritise personal workload.

This role is home-based, in the area which this positions covers, and will involve extensive travel across the UK with some overnight stays.

About the BHF

We have the support of over 22,000 volunteers across the organisation. The volunteering team aim to deliver consistency of approach to volunteering, wherever and however people choose to give their time to us, to ensure they have an experience that is valuable to both the volunteer and the BHF.

How to apply

To apply for this role please click through to our website for further details. Our process involves submitting your CV and a supporting statement, which should outline your interest and explain how you meet the role's criteria.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

The British Heart Foundation recognises and respects the value and diversity of all.