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Supporter Engagement Manager

Employer
Martlets Hospice
Location
Hove, East Sussex
Salary
£30,856 to £35,982 per annum (dependent on experience)
Closing date
18 Jul 2018

Job Details

Salary: £30,856 to £35,982 per annum 

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: 18 July 2017

Martlets Hospice provides life-changing palliative care to adults living with a terminal illness in Brighton and Hove. The charity raises over £7m annually from the local community to fund its work and is seeking an inspiring, talented and creative professional to join its Income Generation team.

You will join a successful and ambitious team of fundraisers to head up the Individual Giving income streams for the hospice and be responsible for developing a supporter engagement programme.

The scope of the role is broad and varied, with the remit of increasing income and building donor loyalty. Through developing integrated supporter journeys, you will ensure all supporters experience excellent customer care whilst maximising their lifetime value. You will be confident using a CRM database and able to analyse data to help you in this role.

As a key manager in the fundraising team you will have responsibility for supporter engagement, development and reactivation, running appeals and campaigns and liaising closely with the marketing, finance and clinical teams to increase the hospice’s reach and develop new income streams. A key focus of the role will be to increase income from In-Memory Giving and to improve the donor experience.

Successful candidates will have been working for at least 3 years’ in a similar role and bring with them a passion for providing outstanding levels of supporter satisfaction, working with our local community to raise funds for one of Brighton and Hove’s most valued, recognised and successful charities.

If you are interested in this role, please click on the Apply button below.

Company

Martlets is a charity that cares for people living through a terminal illness in and around Brighton and Hove. We’re much more than a hospice and we’re working to change perceptions of hospice care. Today, most of our patients receive care in their own home. Our hospice in Hove is a place where patients and their families can use our therapeutic services, drop-in clinics, visit our in-patient unit or just sit and have a coffee in our café. Our community teams care for people living and dying at home.  Families and loved ones are supported into bereavement. We run a 24/7 helpline for free, personal support, this a collaboration between Martlets and the Sussex Community Trust’s palliative care team.  Our care is only free thanks to the generosity of local people; every donation will help us change lives. 
 

Company info
Telephone
01273 718788
Location
Wayfield Avenue
Hove
Sussex
BN3 7LW
GB

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