Supporter Engagement Officer

Woking, Surrey
Starting at £23,000 per annum.
18 May 2018
10 Jun 2018
Full Time
Contract Type

Supporter Engagement Officer

Living Planet Centre Woking

Starting at £23,000 per annum.

Woking, Surrey GU21 4LL.

Supporter Engagement Officer – The Role 

At WWF the lion’s share of our income each year comes from amazing members of the public. This makes the Relationship Marketing department absolutely vital to the success of the organisation and our ability to deliver our ambitious strategy to restore nature to its glorious best and to save our planet. We need to ensure our fantastic supporters remain engaged, thanked and inspired for the long-term! Where better to develop your skills in supporter retention and development?

Join as we launch our new strategy, this is an exciting opportunity to play a crucial role in making sure we build a long term connection with our supporters, on and offline but with an increasing emphasis on digital channels, particularly email.  We will look to you to maximise lifetime value and engagement of our supporters by implementing and delivering key retention activity for members, adopters and committed supporters.

You will enhance your expertise as part of a team developing supporter journeys for different supporter segments, ensuring timely and relevant communications that engage and inspire. This will involve delivering wonderful direct marketing activity using great content that is on brand and keeps supporter’s experience at the heart of what we do. Important too will be the ability to monitor effectiveness, prepare reports and communicate results to stakeholders.

Supporter Engagement Officer – Requirement

You must have experience of managing fundraising or direct marketing campaigns and strong MSOffice skills. Calm under pressure you will possess good organisational skills and the ability to multi-task. You will enjoy working in a collaborative environment and a good communicator with an eye for detail. Happy to use your initiative to get things done you will have a positive attitude and are effective at overcoming problems.

Experience of using design/image manipulation packages and email builders would be an advantage.

Who are we?

WWF believes in a future where people and nature thrive.

Best known as the world’s leading conservation body, we’ve seen first-hand how wildlife, the environment and human activity are all interlinked.

That’s why our passion for safeguarding the natural world has to be backed up by other environmental action – tackling the global threat of climate change (through our big global campaigns like Earth Hour) and helping people to change the way they live to ease pressure on natural resources.

WWF is at the heart of global activities in all these areas. We have teams of highly skilled professionals working with governments, businesses and communities here in the UK and around the world.

Supporter Engagement Officer – How to Apply

Please visit our website via the link and complete the online registration and submit a copy of your up to date CV with cover letter highlighting why you are interested in this role and why you believe you are suited for the role.

Closing Date: 10/06/2018

At WWF-UK we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits to encourage a work life balance.

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