Head of Village Services
Job Title: Head of Village Services
Employer: Ben (Motor and Allied Trades Benevolent Fund)
Salary: £60,000 - £65,000
Hours: Full time/ permanent
Location: Ascot, Berkshire
We are working in partnership with Ben (Motor and Allied Trades Benevolent Fund), an independent charity. Their purpose is to provide support for life to the people of the automotive industry and their family dependants with a focus on the four pillars of peoples’ health and wellbeing: financial, physical, mental and social. Everyone who works, or has worked, in the automotive industry can access the confidential, free support services for themselves and their family dependants. Ben also provides high quality care for those in later life at excellent care centres or in their own homes and, for the more independent, at Ben’s award-winning retirement village. Ben creates strong and lasting bonds with those it helps, those who support Ben and everyone within the organisation. Ben is committed to and passionate about providing support for life and making positive differences to people’s lives.
Ben is now seeking to appoint a Head of Village Services to ensure the smooth running of Lynwood Village and the delivery of excellent resident services across all aspects of the operation. You will provide strategic leadership and operational management for the Village Team to ensure the delivery of responsive and innovative services which meets the residents’ needs and ensures their expectations are exceeded wherever possible.
The successful individual will ideally have a recognised management qualification at Diploma level or above and will demonstrate experience of:
- Managing a complex hospitality service (hotel, retirement community or events etc.) at a senior level
- Managing resident orientated services
- Managing significant change programmes and initiatives which delivers improvement
- Budget planning, monitoring and managing a budget
- Successfully leading, managing, coaching and developing multi-disciplinary teams.
We are seeking an individual with a strong resident service based approach to successfully deliver the role of Head of Village services in accordance with Ben’s values. If you have the skills and experience to succeed in this role we look forward to hearing from you. For any further information, please contact Jill Livingstone, Associate Director on 01962 813300 or email firstname.lastname@example.org quoting our reference JO1530.
Closing date for applications: 7 June 2018
1st Interview date: w/c 25 June 2018
2nd Interview date: w/c 2 July 2018
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