ADVICE SERVICE MANAGER

Location
Wokingham, Berkshire
Salary
£29,250 FTE (37.5hrs/wk) (pro-rata depending on hours)
Posted
25 Apr 2018
Closes
22 May 2018
Function
Management
Hours
Full Time
Contract Type
Permanent

ADVICE SERVICE MANAGER

Salary: £29,250 FTE (37.5hrs/wk) (pro-rata depending on hours)
Hours: 30 - 35.5 hours per week

The Advice Service Manager’s role is to assist the Chief Officer in the management of Citizens Advice Wokingham by ensuring a comprehensive advice and support network to people of Wokingham Borough within the aims, policies and principles of the Citizens Advice service. This is an interesting and rewarding job for the right person. Essential attributes include:

  • Citizens Advice qualification as an Advice Session Supervisor, or as an adviser and willing to train as a Supervisor.
  • The ability to manage people including the ability to recruit, develop and motivate staff and volunteers
  • Ability to communicate effectively verbally and in writing
  •  Ability to ensure best use of IT systems and packages in the provision of advice services
  • Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area
  • Commitment to continuing professional development

For more information and to apply, please click the Apply Now button.

Closing date:  22nd May 2018
Interview date:  5th June 2018

Citizens Advice Wokingham endeavours to be an equal opportunities employer.

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