Night Concierge Team Leader
Prospectus are delighted to be partnering with a leading supported housing provider, striving to help homeless people build firm foundations by facilitating their independence and integration into society. They are currently recruiting for a Team Leader to help support the delivery of their Night Concierge Team, based across various locations in London.
As Night Concierge Team Leader your role will involve overseeing a team of remote staff ensuring that they are supported to deliver the highest standard of service delivery. Your role will entail participating in an effective out of hours service to all services without 24 hour staffing, and ensuring that all services are visited regularly and in response to any serious incidents or emergency situations.
To apply for this role you must have excellent interpersonal skills, including the ability to develop good working relationships and support and motivate a team. You must have a strong understanding of the issues affecting homeless people, and must have significant customer service experience. Overall you will be optimistic, inclusive and determined, passionate about providing high quality services for vulnerable customers.
Please initially apply with a Word copy of your CV suitable applicants will be contacted and asked to complete an application form.