Senior Communications Officer

London (Greater)
£37,150 plus £3,520 London Allowance if Applicable
12 Apr 2018
22 Apr 2018
Full Time
Contract Type

Citizens Advice provides free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

Senior Communications Officer
£37,150 plus £3,520 London Allowance if Applicable
200 Aldersgate, London
Fixed Term contract until 01 May 2020
Full time
Job Ref: 18\066

We are looking for a highly motivated individual to lead strategic communications and engagement for an important change programme over the next 2 years, with possibility of extension.

You’ll be joining a high-performing team responsible for engaging key audiences including our staff, the extensive local Citizens Advice network and the general public with our work, using a range of channels including digital, events and print material.

This senior role will sit alongside 4 other senior communications officers and have ownership over the communications strategy for a specific programme, with possibility of line managing additional team members.

We are looking for someone with a wide range of skills, from exceptional judgement and excellent stakeholder management, to an understanding of change communications and audience needs. You’ll be confident and comfortable working with senior leaders, and able to work collaboratively in a fast paced and creative team.

This is a pivotal role in one of the country’s most important organisations. In the last year alone, Citizens Advice helped 2.7 million people through a network of 2,700 locations and there were 43 million visits to our advice website.

As we approach our 80th year and embark on our next strategy, you will play an important part in ensuring the organisation can innovate and deliver the best service for our clients.

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage applicants from all backgrounds and particularly welcome applications from disabled people and from Black, Asian and Minority Ethnic people, who are under-represented in our workforce.

Closing date: 22 April 2018

Interview date: 30 April 2018 

For more information and to apply, please click the Apply button.

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