Head of Helplines Services

Location
London (Central), London (Greater)
Salary
£45,000
Posted
09 Apr 2018
Closes
20 Apr 2018
Ref
NFP17303
Hours
Full Time
Contract Type
Permanent

In this role you will be responsible for the planning, development, account management and evaluation of the charity’s helpline service, delivered by a third party provider.

You will develop a positive and forward thinking relationship with the provider, ensuring the partnership is effective and managed efficiently. You will also contribute to the planning, development and growth of the charity’s overall services.

The successful candidate will demonstrate experience of working within a similar role, ideally with a background in both the commercial and charity sector. Experience of planning, measuring and delivering customer service improvements and account management of a helpline service is essential.
 

Similar jobs

Similar jobs