Supporter Insight Analyst
Supporter Insight Analyst
35 hours per week
£34,220 per annum / pro rata (plus allowances)
Home working and condensed hours considered
The Children’s Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We’re there for children, every step of the way.
This role sits within our This role will sit in the new Supporter Experience team which will lead on the strategic development of all supporter experiences across the Supporter Impact & Income directorate. Your analysis and insight will help maximise the lifetime value of the entire supporter base, shape all supporter journeys, establish lifetime value goals and develop high level supporter contact strategies. The team will also lead on managing and co-ordinating business analysis, supporter innovation, insight, events and portfolio management.
Using your strong data analysis skills, you will produce robust insight that drives improved income generation, increased supporter engagement and develops actionable insights into our supporters.
We are currently looking for an experienced data or insight analyst to join our dynamic, ambitious team.
A key part of this role will be your ability to understand the organisations Supporter Enagagement strategy and provide the insights that the fundraising and marketing teams require to deliver an exceptional supporter experience, increase engagement across our key audiences, as well as getting internal audiences excited about data.
In order to be successful in this role, you must have demonstrable experience in:
- Power BI - Experience in managing dashboards and data visualisations using Microsoft Power BI
- Analytics Software Packages - an excellent knowledge of at least one of SQL, SPSS / PSPP, FastStats, R
- Modelling - knowledge of how to build and maintain data models including LTV, segmentation and propensity models
- Project Management - the ability to understand the needs of non-data specialists and present complex information in a manner that is practical to supporter-facing teams
The Children’s Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children’s lives happier and safer.
Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.
The closing date for applications is 23:59 on Monday 30th of April 2018.
Interviews will be held on the week commencing 7th of May 2018.