A Large UK health charity are seeking a Shop Manager for their shop in Brighton for a 6 month contract. The successful candidate will need to deliver sales/profit targets through the effective management and motivation of the shop team including volunteers. Exceed customer expectations by providing the highest quality service.
To ensure that all sales targets , KPI's and results are communicated and that all staff are aware of, understand and are working to meet/exceed the agreed targets and KPI's
Ensures maximum stock availability through effective control of collections - generating and sourcing high quality stock, monitoring stock flow into the shop and managing the delivery schedule for the collectors
Presents and maintains the highest standards of shop merchandising and visual layout
Monitors and controls variable costs e.g. petty cash in accordance with the set targets to maximise the profitability of the shop
Plans and organises daily work load throughout the shop in a way that ensures efficient customer service and a profitable operation
Prepares and completes all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Company Policies and Procedures
Actively participates in two way communication sharing and exchanging relevant and appropriate information with the Regional Manager, shop colleagues and Head Office personnel
In order to apply you should have the following skills and experience:
At least one year's previous experience in a retail environment
At least one year's experience of managing staff
Experience of managing volunteers
Excellent customer service skills
Excellent team work skills
Able to solve problems and make decisions
If you have the stated requirements then please apply to Harris Hill with your up to date CV. Please note that only suitable candidates will be contacted with further information.
Closing date: 21st March
Please note that applications will be reviewed prior to the closing date and early applications are in encouraged.