Support Team Leader / Quality Supervisor / Service Improvement Manager / Care

Northampton, Northamptonshire
£20,359 - £24,244 pa
14 Mar 2018
27 Mar 2018
Full Time
Contract Type

Support Team Leader / Quality Supervisor / Service Improvement Manager / Care

Location:         Northampton (Burton Latimer)
Salary:         £20,359 - £24,244 pa + enhancements for night working
Hours:         Permanent, Full Time (37 Hours Per Week)

An exciting opportunity has arisen for a Support Team Leader / Quality Supervisor to join our client’s dedicated team to support individuals with challenging needs such as learning disabilities, physical disabilities, mental health and autism. 

Reporting to the Project Manager, you will assist with the day to day running of the project and be responsible for monitoring the quality of care and support provided to our client’s residents by the support workers.  The support provided is tailored to each individual's requirements and needs to maximise independence and choice in their own homes as well as adhering to our client’s policies and regulatory standards. 

Everyday brings new opportunities and challenges which are fulfilling. Your daily tasks may include but are not limited to reviewing as well as carrying out service user risk assessments and quality checks of support provided, assisting with recruitment and training of staff. There may be some aspects of personal care in this role.

Empathy, good communication skills and teamwork are vital for this role, along with a “can do” attitude and commitment to the high standards of work. 

You will be required to work on a shift basis over 24 hours including weekends, bank holidays and sleep ins; for which a separate allowance will be paid. 

Want to know why you should work with our client?

*10 Reasons to work for our client: 

  1. Competitive salary
  2. Free health cashback plan; claim up to £100 for dental treatment, optician fees and other benefits 
  3. 28.5 days statutory annual + bank holidays
  4. On-going training and development opportunities
  5. Reward and recognition for staff who go the extra mile
  6. Staff social activities sponsored by the organisation
  7. Free Enhanced DBS where applicable 
  8. Benefits scheme offering discounts and cashback at high street shops and major supermarkets, gyms etc
  9. £250 for referring external candidates for a Care Assistant or Support Worker role
  10. Free confidential access to 24hr assistance program for counselling, advice and support

All successful candidates will be required to complete a numerical and verbal reasoning test.

All correspondence will be via your registered email address. 

As a Disability Confident and Equal Opportunities Employer, our client welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. 

For an insight into working in Social Care see an article on The Guardian on "Social Care Careers, Why Change?"

Personal Care / Service User

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