Senior Manager Supporter Journey

£39000 - £45000 per annum
13 Mar 2018
12 Apr 2018
Full Time
Contract Type

Are you an expert in customer or supporter journey planning, strategy and delivery? Do you have experience of implementing new ways of working across large organisations? Then read on!

Senior Manager Supporter Journey-£39,000-£45,000-London

Our client is a national charity that has been helping children and young people in this country for over 130 years. They run local services that support children when they are at their most vulnerable and in desperate need of help.

They are looking for an expert in customer or supporter journey planning, strategy and delivery to join their Supporter Experience Team to lead and embed a new supporter journey framework that increases Lifetime Value by improving engagement levels and driving up supporter satisfaction. This is a new role so there is a lot of scope for you to influence the future direction of the organisation . You will provide strategic support to teams by providing a framework that delivers planning aids for the development of new supporter journeys using existing data and commissioned insight.

The successful candidate will have:
- A demonstrable track record of managing customer or supporter journey mapping projects
- Experience of supporter life time value and database segmentation strategies
- A track record of delivering successful audience-focussed programmes across a broad mix of channels and techniques
- Demonstrable experience of commissioning and conducting both qual and quant research
- Excellent insight and analysis skills
- New proposition development
- Budget, stakeholder and project management skills

If this sounds like you, please apply online today. The closing date is 22nd March.

Senior Manager Supporter Journey-£39,000-£45,000-London

If this role isn't what you're looking for don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity . Marketing Recruitment - The Stopgap Way.

Apply for Senior Manager Supporter Journey

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

By applying for a job listed on Third Sector Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs