Customer Service Advisor

EasyWeb NFP
£18,000 per annum
12 Mar 2018
23 Mar 2018
Candidate Services
Full Time
Contract Type
Customer Service Advisor 

Our client is the professional body for people in public finance. They champion high performance in public services by translating their experience and insight into clear advice and practical services. Globally, our client leads the way in global public finance by standing up for sound public financial management and good governance. 

Position: Customer Service Officer 
Location: Chester, Cheshire 
Contract type: Fixed Term 9 Months (Maternity cover) 
Hours: Full Time 
Salary: £18,000 per annum 

Closing Date: 23 March 2018 

About the Role: 

The Customer Service Advisor will support a culture that puts the customer first in all interactions with our client and provide a high level of customer service in response to customer orders and enquiries about our clients products and services. 

About You: 

The successful candidate will have English and Maths GCE at level C and A Level education or equivalent. You will also have extensive experience in Customer Service within a commercial environment and experience of working within an administrative/support role. Familiarity with telephone and CRM systems is also essential.

Additionally, you will be proficient in MS Word, Excel, PowerPoint and email and have strong verbal and written communications skills. Ideally you will also have some understanding of the public sector. You must also be able to travel to London office occasionally and be able to work evenings and some weekends. 

You may have experience of the following: Customer Service Officer, Customer Services Assistant, Customer Service Representative, Customer Services Agent, Customer Services, Customer Services Advisor, Charity, Charities, Third Sector, NFP, Not for Profit etc. 

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.

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