Senior Individual Giving Officer
About the role
As we embark on an exciting period of growth at the Canal & River Trust, we are looking for an experienced direct marketer who can help us develop and deliver innovative stewardship programmes that maximise engagement with our supporters and the wider public. A key focus is on providing the best possible donor experience, which will mean developing and managing engaging supporter journeys across multiple channels. You will also work on the ongoing strategy for our supporter engagement programme, and on ensuring our digital engagement activities are as effective as possible. The role involves providing expert support to our Supporter Engagement & Retention Manager, and project managing a variety of retention projects.
This role calls for someone with comprehensive experience of direct marketing and supporter stewardship, and a proven track record of contributing to successful fundraising strategies. Digital know-how is also very important, particularly when it comes to building successful websites and email platforms. Other essential areas of experience include process development, supplier management and the testing and delivery of fundraising and stewardship products.
A creative and strategic thinker, with excellent influencing and project management skills, you will be able to make a significant contribution to the growth and continuing success of the Trust.
One of the UK’s biggest charities, we maintain 2,000 miles of historic canals, rivers, docks and reservoirs, along with museums, archives and the country’s third largest collection of protected historic buildings – preserving them for future generations. People who visit our canals and rivers tend to lead happier and healthier lives and we continue to use our waterways, towpaths, reservoirs and docks to transform places and enrich lives.
We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.
To find out more and apply, visit our website.
Please quote reference number 2018-5271 when applying.
Closing date for applications: 22nd March 2018.