Chief Executive Officer
All applicants must complete the attached application form for this position.
Eczema (also known as dermatitis) is a skin condition that can affect people of all ages.
There are different sorts of eczema, all of which can vary from mild to severe. The skin is usually dry, often itchy and during a flare can be red, sore and raw and may bleed. Eczema causes skin to itch, which in turn produces an urge to scratch that can be almost impossible to resist – whatever your age.
Eczema is a hugely prevalent condition affecting 1 in 5 school children and 1 in 12 adults in the UK, and recent research suggests that the condition is on the increase. Although not usually life threatening, eczema is life challenging: often affecting the whole family. Its impact is not just physical. Being such a visible condition, living with eczema can also be psychologically damaging in all age groups.
Although eczema can look unpleasant, it is not contagious. Eczema is often perceived as a minor skin problem but can, in fact, be truly debilitating. Management routines can be complex and are time consuming and sleep can be hard to come by. There is no cure but it does respond to good management.
About the National Eczema Society
The National Eczema Society is dedicated to supporting people with eczema and raising awareness of the condition. We are a small charity with a small staff of six full-time equivalents. You would join our small team based at our London head office. Two of these staff members are located outside London, in Scotland and the North West. Our team is supplemented by external resources including accounting and finance support, freelance dermatology nurse support and our frontline Helpline, which is based in Cardiff.
The provision of information is a core service. We publish age-related booklets about eczema management, other booklets, leaflets and factsheets (including ones for healthcare professionals) about aspects of the condition and Exchange, our quarterly members’ magazine.
Our confidential telephone and email Helpline is at the heart of our work, providing information, support and reassurance to people struggling to cope with eczema. Each year, thousands of people benefit from contacting our confidential Eczema Helpline.
This is supported by our website www.eczema.org which includes an area for healthcare professionals. We also run healthcare professional training days and hold occasional public information events.
Management and leadership experience will be important. You must also be financially aware with proven experience in budgeting, planning and income generation.
Candidates must be able to communicate very well to all audiences, internal and external, including the media.
You should be a self-motivated individual capable of working closely and effectively with others as a leader of small team, all of whom also work in areas outside their prime responsibility within the Society. Flexibility is essential.
Ideally, you will have knowledge of eczema. Whilst desirable, this is not essential. We envisage it will be necessary to train the successful candidate. The level of training will be tailored to the individual. A willingness to undertake training (which will involve travel) is therefore essential.
Job title Chief Executive Officer
Location 11 Murray Street, London NW1 9RE
Salary £50,000 - £60,000, depending on experience
Full-time hours 35 hours per week
Position in organisation
Reporting to the Board of Trustees, and will be accountable to the Trustees of the Society through the Chair.
- To be responsible for the effective and proper leadership and management of the organisation and its resources.
- Leading the organisation’s response to:
- The introduction of new treatments for eczema, including approvals from The National Institute for Health and Care Excellence (NICE).
- Current and future NHS proposals regarding changes in access to eczema treatments and services.
- To ensure that the Trustees set the vision, mission, strategic objectives and strategic priorities for the charity and develop its philosophy and values.
- To support the Board of Trustees providing them with timely, relevant and transparent information and supporting the Chair in further developing the Board and its role.
- To formulate plans for development of the Society in its purpose of supporting people whose lives are affected by eczema and putting those plans into effect.
- To promote the mission, aims, values and objectives of the Society as the public facing representative of the Society.
- To provide forward looking strategic leadership and management of the organisation and its resources to promote the objectives of the Society.
- To manage and develop the Society in line with the policies and decisions of the Board of Trustees.
- To ensure that the Society demonstrates the highest possible standards in all its service provision.
- To provide and be responsible for the effective management of the Society as a whole and to direct, motivate and lead its staff.
- To ensure the Society fulfils all its legal, statutory and regulatory responsibilities.
- Work with the Board of Trustees to develop the Society’s strategic and operational plans and to lead their implementation.
- Develop and maintain good relationships with key stakeholders and develop the Society’s public profile.
- To ensure that the voice of service users and those whose lives are affected by eczema remain at the centre of the Society’s work.
- To ensure that there is a common understanding of the purpose of the Society by staff, volunteers and other key stakeholders.
- To keep up to date with new developments in the treatment of eczema and ensure that the Society can react rapidly to these developments.
- To ensure that the organisation’s policies and practices are up to date, relevant and fair in the current business environment and that the organisation is managed in line with current best practice.
Leadership & Management
- Build an effective working relationship with the Chair of Trustees.
- To ensure that the staff structure and accountabilities are in line with the Society’s strategic plan so that all members of staff understand their key role and accountability.
- Manage the organisation and direct reports effectively, providing supervision, support and development for all direct reports and ensuring they do so for all staff reporting to them.
- To ensure that the recruitment, management, training and development of staff are directed towards achieving the charity’s objectives.
- To develop and maintain an environment that attracts, retains and motivates good quality staff.
- To ensure compliance with employment and equality legislation and accepted good practice.
- Encouraging the development of new and creative thinking that delivers the Society’s aims and purpose.
- Responsibility for all human resource matters.
- Assist the Board of Trustees in identifying, recruiting, training, retaining and developing Trustees. Promote an awareness of their responsibilities and the need for adequate skills on the Board.
Finance & Resources
- To identify, oversee and monitor an effective programme of income generation to support delivery of the strategic plan and to build the reserves of the Society to ensure sustainability.
- Personally maintain and develop relationships with corporate partners and major donors and grant giving trusts, including developing new approaches.
- Work closely with the Society’s finance function and management team to formulate the annual budget for the Society as a whole.
- To ensure that the Board are kept appraised of the financial performance and position of the Society, monitor against budget and take any necessary corrective action.
- Review of day to day income reporting and financial batching to ensure that the correct information is recorded.
- Arranging the Society’s and its subsidiaries’ insurances including the review and management of risk.
- To ensure that the major risks to which the charity is exposed have been reviewed and systems have been established to mitigate these risks.
- Establish and monitor key indicators of the organisation’s impact.
- Responsible for agreeing legal contracts with all third parties.
- Responsible for the Society’s IT, including infrastructure strategy, database management and problem solving.
External Communication & PR
- To be the ambassador and principal spokesperson for the Society in all media including face to face opportunities with key stakeholders in order to promote the Society.
- Represent and promote the Society in order to secure further funding to support the Society’s purpose and aims.
- Promote and campaign with and on behalf of those whose lives are affected by eczema.
- Expand and promote the profile, role and impact of the organisation.
- Maintain and develop effective networks with principal stakeholders and supporters, including health professionals and their professional bodies.
- Represent the Society at its own and third party events.
Additional responsibilities for all National Eczema Society staff
- To adhere to all the Society’s policies and procedures.
- To comply with data protection regulations ensuring that personal information remains absolutely confidential.
- To be responsible for personal learning and development and to support the learning and development of others and the whole organisation.
- To implement the Society’s health and safety policy and procedures.
- To organise your work to ensure that it is accurate and meets quality targets and reasonable deadlines.
- To undertake any other tasks, duties or projects that may arise from time to time.
This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The Trustees may stipulate other reasonable requirements.