Dementia Support Manager
Dementia Support Manager
Create a world without dementia
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Position: Dementia Support Manager
Location: Richmond upon Thames
Contract type: Permanent
Hours: 35 per week
Salary: £25,530.60 per annum (actual)
Closing date: 21 September 2017
Interview date: 3 October 2017
About the role:
The Alzheimer’s Society Dementia Support service involves dedicated members of staff giving one to one support, information and guidance to people with dementia or their carers and wider family or friends, to help people understand dementia, cope with day to day living with dementia and prepare for the future.
The successful candidate will be responsible for the day to day management of the services provided in Richmond and manage a team of experienced and highly skilled Dementia Support Workers and Dementia Advisers, who provide support to people with dementia and their carers helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. You will support the referral pathway into our services and assist people to identify their needs and to access services. It is your responsibility for the recruitment, supervision, appraisal, induction, development and performance management of the Dementia support team and volunteers under your line management.
It will be your responsibility to ensure that accurate and up to date client support plans and client contact records are maintained and to seek and record client feedback to understand whether needs are being met, and to plan any necessary adjustments. You will have an exit strategy for people with dementia and their carers, signposting them to other, more appropriate services. You will work as part of a team, providing cover for colleagues at agreed times or in unforeseen circumstances, as appropriate. You will need to be able to support them in their demanding roles, whilst ensuring we offer the highest standards of service.
The role will also require some administrative responsibilities to enable the successful running of the services within the local office and responsibility for administering the service, and processing petty cash, incoming donations and other cash and cheques. Administrative support will also include appropriate health and safety and other risk assessments are undertaken at venues where services, meetings and events are held.
The successful candidate will have good organising, time management skills and communication skills. You will have excellent IT skills. You will have experience of managing staff, leading a team and experience of managing the learning and development of others. Record writing and report writing will also be a helpful skill. It will be useful to have an understanding of dementia and of the needs of people with dementia and their carers. You will be able to travel independently within the service area.
You will be educated to GCSE level in English and Maths, or have demonstrable experience. Good communication skills, written and verbal, as well as good IT skill including MS Excel, MS Word, MS Outlook and MS PowerPoint are required.
Alzheimer’s Society is committed to equal opportunities.
You may have experience of the following: Senior Information Governance Officer, Charity, Charities, Third Sector, Legislation, Information Governance, Compliance, Standards, Records Manager, Not for Profit, Information Management, etc.
This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.