Senior Individual Engagement Officer - NPD

£39000 per annum
07 Sep 2017
05 Oct 2017
Full Time
Contract Type

This organisation is a leading international development charity.


The key responsibilities of this Senior Individual Engagement Officer - NPD will be:

  • Work within the wider team that creates, maintains and develops appeals, products and campaigns to recruit and retain supporters
  • Proactively provide insight and support into fundraising, working collaboratively with a range of colleagues
  • Project manage campaigns, appeals and products
  • Line management of a team (size tbc)
  • Employ creativity to support communications that evoke effective response
  • Develop new products under agreed time and budget constraints
  • Develop new products that are omni-channel and/or integrated as and when required
  • Provide creative ideas and present business cases for the ongoing development of supporter journeys, lifetime value and supporter analysis
  • Work with stakeholders across the organisation, in multiple locations


The person specification for this Senior Individual Engagement Officer - NPD is:

  • Excellent relationship building and development skills
  • Strong background in new product development
  • Ability to adapt and collaborate with various teams
  • A willingness to work and support others in setting best practice
  • Ideally a candidate who has been working to a mixed media and has solid knowledge of digital engagement, as you will be working closely with the digital build team
  • Experienced in a range of acquisition channels and integrated programme development
  • Experience of being in empathy with customers'/supporters' needs and expectations around multi-channel, multi-message communications
  • Ability to write effective marketing copy and briefs
  • Experience of selecting, briefing and managing external suppliers/consultants
  • Personal involvement/contribution in successful on-line communications
  • Experience of mobile marketing / digital channels and campaigning

Job Offer

This organisation is looking to offer a salary of up to £39,000.

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