Development and Retention Manager

London (Central), London (Greater)
Circa £35,000 per annum
30 Aug 2017
17 Sep 2017
Full Time
Contract Type

Development and Retention Manager
Location: London
Salary: Circa £35,000 per annum

Closing date: Midnight 17th September 2017

Development and Retention Manager The Role

As Development and Retention Manager at World Animal Protection, you will develop and implement a supporter development and retention programme to meet fundraising objectives and targets to help us end the suffering of animals worldwide.

You will develop and steward tens of thousands of supporters from the point of acquisition or leads generated from campaigns, through to legacy giving. You will ensure a busy schedule of offline and online communications is delivered on time and within budget.

Leading a small team you will put the supporter experience at the heart of what we do to increase the depth and value of supporter relationships whilst encouraging repeat giving or multiple interactions.

Important will be the ability to monitor and evaluate activities as well as generate analysis to shape future programme development and improve performance.

This is wonderfully challenging position that will allow the successful candidate the opportunity to work in a creative and impressive team.

Development and Retention Manager – Requirements

You must have worked in a charity fundraising environment and gained experience in managing large scale direct marketing projects across a range of channels including direct mail, online and telemarketing.

You will demonstrate a strong understanding of what motivates people to engage with a cause and the ability to reflect that in marketing communications and campaign design.

Experienced in direct marketing you are comfortable planning, managing and evaluating multiple marketing projects as well as skilled at overseeing the creative process and motivating teams to deliver on time and within budget.

A good communicator, you have an eye for detail and are effective at prioritising needs. Management experience isn’t a must have however it would be preferred.

It goes without saying that you will be passionate about bringing about a world where animal cruelty ends and animal welfare matters.

Who are we?

We are World Animal Protection.

For over 50 years we have moved the world to protect animals.

We protect animals because we believe a sustainable future for the planet can only be achieved if both animals and people are part of the solution.

We stop the exploitation of wild animals for entertainment and profit. We protect pets and working animals in communities across the globe. We campaign for better farm animal welfare and fight against factory farming. We also help animals when disaster strikes.

Our vision is a world where animals live free from suffering. We are working to help people to see how important animals are to all of us.

We are determined to influence decision makers to put animals on the global agenda and inspire people to change animals’ lives for the better. Today we’re working on projects to end animal suffering by helping governments and communities to protect and care for their animals.

Join us and together we can move the world for animals.

Development and Retention Manager– How to Apply

If you want to be part of a dynamic organisation that values people as individuals, as well as inspires and motivates its employees to succeed and expand their talents, then please send a copy of your CV and cover/motivation letters addressing your skills and experience relative to the role to

The closing date for applications is midnight 17th September 2017

Please note that all candidates must have the right to work in Australia.  We will not be able consider candidates who do not have the eligibility to work in the Australia.

As we often receive a large number of applications from experienced and qualified candidates we will generally give priority to those who can demonstrate that they meet all of the essential criteria listed.  It is important that you show how you meet all the essential criteria and your application will be stronger if you show that you meet at least some of the desirable criteria.

Due to the large volume of applications that we receive, we will not be acknowledging receipt of your application.  If you do not hear from us within 3 weeks of the closing date, please consider your application as unsuccessful.

We kindly request Recruitment agencies should not approach us for this role as we will be considering direct applications. Our new name is World Animal Protection. We were known as WSPA (World Society for the Protection of Animals)

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