Outreach Advisor

Ilkeston, Derbyshire
£23,356 pa, pro rata
09 Aug 2017
29 Aug 2017
Kelly Jones
Part Time
Contract Type

Citizens Advice helps people resolve their legal, money and other problems by providing free, independent, confidential advice, and by influencing policymakers.

We have an opportunity for an Outreach Adviser to join our existing team which provides an excellent generalist advice service for clients.

Post: Outreach Adviser

Hours: 18 hpw
Salary:  £23,356 pa, pro rata
Contract: Fixed to 31 March 2018
Based at: Ilkeston

This 18-hour post is to provide face to face generalist advice from a number outreach locations across Erewash. The post will include travelling around the localities.

The ideal candidate will be an experienced adviser with excellent generalist advice skills. A good understanding of the welfare benefits system along with an understanding of welfare reform will be essential. You will be required to work independently in an outreach setting.

Good communications skills, both written and verbal are essential in the role, as is the ability to effectively communicate with our clients with a non-judgemental approach.

Please contact Kelly Jones for an application pack on 01629 832 365 or email kelly.jones@ddcab.org.uk

Closing date: 9am, 29 August 2017

Interviews: Week commencing 4 September 2017

Citizens Advice values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.