Conflict Resolution Manager

SE1 7JW, London (Greater)
04 Aug 2017
04 Sep 2017

Salary:           £35,000 gross per annum

Contract:        Permanent

Hours:            Full Time

Location:       MSSC HQ London, SE1 7JW. 

MSSC (Marine Society and Sea Cadets) is a friendly and focused place to work. As the parent charity for two dynamic, nautical and seafaring organisations we aim to be the leading maritime charity for youth development and lifelong learning. We are the governing body of the Sea Cadets, which gives 14,000 young people a great head start in life through nautical adventure based on the customs and traditions of the Royal Navy, and Marine Society which supports the personal and professional development of seafarers where ever they are in the world. 

We are currently seeking to appoint a Conflict Resolution Manager (CRM). This is a key role in the MSSC focussed on advising, developing and implementing the charity’s complaint handling and conflict resolution strategy and policies. 

The purpose of the role is to drive MSSC’s strategic and operational priorities in relation to conflict resolution within Sea Cadets, and ensure all areas of the charity’s work are developed, delivered and promoted in line with conflict resolution policies and statutory requirements. This post will play a key role in the delivery of effective support for volunteers, Area teams and the adoption of good practice in relation to managing conflict and complaints.  

A full job description and person specification can be found on our website at:  

For an informal discussion about the role, please contact John Parker-Jones on 020 7654 7027.

Applications should consist of a completed application form, and the completed equal opportunities monitoring form, both available from the website. Please feel free to submit your CV in support of your application.

Please email applications to Alternatively, please print out and post your completed application form to Zivile Tervydyte, The Marine Society and Sea Cadets, 202 Lambeth Road, London SE1 7JW.

As part of the interview assessment you will be required to undergo a pre-employment screening which will be used to assess candidates’ suitability for the role and conducted by an occupational psychologist.

Closing date for applications: 4 September 2017

Interview date: 11 September 2017

Successful applicants will be required to undergo an enhanced DBS check

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