Welfare Development Officer
The purpose of this role is to visit (throughout Greater London, the South East and South Coast, and occasionally further afield) members who may require Fund assistance, and to organise and co-ordinate a visiting network for other regions. You will undertake tasks and projects designed to develop improved awareness of the services available leading to an increase the number of applications received and grants awarded to those in genuine need.
The role requires a diverse range of abilities including exceptional people skills, willingness to work as part of a team, adaptability to a variety of situations, competence, accuracy and perceptiveness.
The role will offer the incumbent a wide range of interests and responsibilities and the opportunity to work within an experienced team for a well-established charity with proven effectiveness in supporting those who work in the music sector.
This will involve;
- Visiting all beneficiaries residing in the agreed areas on an annual basis
- Visiting new applicants to the Fund, establishing their circumstances and determining State Benefits entitlement as well as general needs
- Writing clear and accurate case reports for the Committee on beneficiaries and new applicants, and providing recommendations
- Providing Induction training, support and advice to Regional Visitors, and reviewing and finalising their reports
- Collaborating with the Fund’s Communications Officer to write stories, articles and thought-pieces for Fund publicity
- Completing an annual evaluation and analysis of beneficiaries’ financial situation and making recommendations as to continuing levels of support
- Giving advice, information and support to beneficiaries and their families, and identifying for them other specialist agencies and charities that can offer appropriate assistance
- Providing statistics and information to the General Secretary relating to grants made throughout the year, identifying trends and defining beneficiary profiles
- Preparing impact reports on the outcomes of the Fund’s support activities so that the Trustees can review Fund policy to future-proof the Fund’s effectiveness
A social work or equivalent qualification is desirable or extensive experience in supporting/caring for others. It is also important that you have knowledge of the State Benefits system, social and health services, and voluntary sector. Occasional overnight absences may be required depending on business needs. The role will have responsibility for two part-time Regional Visitors based in Glasgow and Birmingham, who work on a ‘per visit’ basis. A DBS check will be required.
The successful applicant for this role will also have;
- Familiarity and basic confidence with computer programmes including spreadsheets and databases
- The ability to drive
- The ability to prepare their own correspondence and reports
- The ability to be persuasive and inspire confidence in the desired course of action
- A high degree of confidentiality, integrity and discretion