Incident & Quality Governance Co-ordinator (Patient Safety)

Esher, Surrey
£24,174 - £30,153 per annum including excellent benefits
27 Jul 2017
27 Aug 2017
Full Time
Contract Type

£24,174 - £30,153 per annum including excellent benefits

35 hours per week

Based at Central Office, Esher

Ref: 738

Our skilled and compassionate employees work closely with services users and their families to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches, and actively involve those we help in improving the design of the services we provide.

We are seeking a highly confident individual to join our Quality Governance Team, who has the skills and ability to develop, implement and maintain effective incident and complaint management systems and processes across the Cranstoun Group. You will be working with a range of people across Cranstoun services and will take full ownership of both the administrative and reporting functions for incidents and complaints.

You will need to be extremely motivated as you will often be working alone, as well as part of the Quality Governance Team. This is an exciting opportunity for anyone looking to develop a career within quality governance and safety.

It is essential that you have experience of database or data system administration, maintenance and management. In addition, you will be a concise communicator, with the ability to provide clear and fluent reporting information, both in writing and verbally.

You will have excellent attention to detail, combined with effective administration skills and a strong work ethic, so you can meet deadlines and deliver a quality service. Knowledge and experience of working with Datix or an equivalent incident reporting management system would be beneficial.

In addition to a negotiated salary, you will be eligible for our competitive benefits package, including:

  • Up to 5% Employer/Employee matched pension contribution.
  • 27 days leave each year, up to a max of 30 days, plus statutory holidays and option to purchase up to 5 days additional leave. 
  • Life Assurance.
  • Employee Assistance Scheme.
  • Childcare vouchers scheme.

To download an application pack, visit Unfortunately, we are unable to accept CVs.

Closing date: Sunday 27th August 2017.

Interview date: Wednesday 6th September 2017.

We welcome applications from all sections of the community. Working towards equality.

Registered Charity No. 1061582.

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