ECT Charity is a leading charity in the UK which provides high quality, safe, friendly, accessible and affordable transport in local communities, particularly for socially isolated people and those with mobility difficulties. We are leaders within the UK Community Transport sector and are recognised as a dynamic, forward thinking social enterprise and charity. ECT Charity operates in Ealing, Cheshire, Dorset and Cornwall with the Head Office in Greenford, West London, where this position is based.
ECT is looking for an Operations Manager who would report to the General Manager, who in turn reports to the Chief Executive Officer. This is a fantastic opportunity to join a dynamic and innovative charity and social enterprise in a role in which you can develop your career. The key purpose of this role is to manage the operations team to ensure that all operations are carried out in a safe, professional and timely manner and that ECT delivers customer service of the highest level. The role forms part of the management team of ECT.
This is a full-time, permanent position and the salary will be £33,000 to £37,000 per annum, dependent on skills and experience, plus benefits. The position is based at our depot in Greenford and the start date will be as soon as possible, subject to any notice period at the successful candidate’s existing employment.
Skills, qualifications and experience
The Operations Manager will have experience in managing and developing a diverse team and delivering customer service of the highest standard. We are looking for a team player with experience of working in a fast-paced and dynamic operations or logistics environment. An aptitude for problem solving and a proven track record of improving and refining processes and systems is essential. Direct experience in managing transport operations is not essential.
Find out more and apply
If you are interested in applying for this role, please download the Job Application Guide for more information. Applicants will be required to complete the Application form and return it by 5pm on 19 July 2017. These documents can be found below.
Interviews are scheduled for 24th and 25th July.
Please notify us at the time of your application if you know you will be unavailable for these interview dates as we may be able to offer some flexibility.