UCanDoIT provides one-to-one professional IT training to disabled and elderly people in their own homes. Our courses bridge the digital divide, enabling people who think that IT is not for them to derive the benefits of being digitally skilled. We work across England, Scotland and Wales. Our courses change lives.
About the role – Operations Manager
Digital exclusion is not exclusion from the digital world but from the whole of life. As more of our lives involve digital, those who do not know how to use IT will become increasingly left behind and disadvantaged. UCanDoIT’s work removes those barriers to using IT by training disabled and elderly people, giving them confidence and skills that can be transferred to many areas of life.
The work you will be accountable for is at the heart of UCanDoIT. Covering our direct service provision to individuals, our partnership working and the growing area of our commercial work you will be key to increasing our impact and reach. The role requires strong project management skills, particularly working with colleagues to monitor progress and report to our funders. The Operations Manager also needs to stimulate demand for our commercial services.
Reporting to the Chief Executive Officer, you will lead and manage a group of professional freelance IT tutors and, in time, you will recruit and manage a network of Regional Leads. You will be responsible for maintaining effective and efficient systems, processes and procedures for our service delivery. You will ensure that our services reach those who need them, directly with individuals, through our work with partner organisations and our commercial clients.
You will be an experienced operations manager with a record of achievement, ideally within the disability field. Preferably with a knowledge of assistive technology and/or training, you will be able to inspire the UCanDoIT network of IT tutors to reach more learners and to maintain the high standards we and our learners expect. With strong people and project management skills and an interest in assistive technology, you will be able to contribute to the expansion of our vital service.
Closing date: 4 June 2017
Interviews will be held on 14 June in Balham, London.
Want to apply for this role?
To apply please send a supporting statement of no more than 2 pages addressing the items in the Person Specification and an up-to-date CV to Samantha.firstname.lastname@example.org . Please note that a satisfactory disclosure check will be needed before the end of the probationary period.
We welcome applications from everyone and from all nationalities and value diversity in our workforce.
We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Please note: we will not accept approaches from agencies. Please do not contact us as this diverts resource from our work.