Journey Guide (Employment Advisor)

Coventry & Warwickshire
Salary £22,221 plus 8% pension contribution
08 May 2017
25 May 2017
Full Time
Contract Type


BBo 2  


Coventry and Warwickshire CDA is a not for profit organisation which aims to support local people to lead economically active and fulfilling lives by providing useful, practical and accessible services that make a positive difference.  

We now require a Journey Guide (Employment Advisor) to join our Accelerate Building Better Opportunities Project Team to offer advice and guidance to people seeking employment or training and work closely with partners to help project participants access a range of services which will enable them overcome barriers to work.

Experience of employability support is essential.

For an application pack: 


Telephone:  024 7663 3911 (24 hour)


Application forms only.  No CVs

Coventry and Warwickshire CDA is an equal opportunities employer

This post is jointly funded by the Big Lottery Fund and the European Social Fund

Closing date: 5pm 25 May 2017

Please return applications to


Job Description

A. Purpose of the post

To organise a tailored package of support for project participants to help them move forward on their journey to employment and provide information, advice & guidance to individuals with regards to employment and training opportunities.

B. Responsible to

     Team leader

C. Duties and responsibilities specific to the post

  1. Provide career counselling and support programme participants to secure employment or training
  2. Provide advice and guidance regarding choices for employment
  3. Assist with the preparation of CV's and application forms, help with job hunting and interview rehearsal
  4. Refer participants to project partners for additional services
  5. To proactively recruit and support ex-offenders on the programme
  6. Complete all documentation as required by the Accelerate Project, Big Lottery and European Social Fund including but not limited to eligibility requirements
  7. To liaise with employers to identify employment opportunities
  8. To ensure that Information Security is maintained at all times

D. General Duties and Responsibilities

  1. Maintain appropriate work records in accordance with project and agency requirements.
  2. Provide cover for other staff, both development and administrative, as appropriate
  3. Work to quality standards current in the Agency
  4. Undertake any other work which the Team Leader may require in keeping with the general purposes of the job
  5. To comply with all agency policies and procedures

Person Specification

A. Essential Requirements

  1. Experience providing career counselling
  2. Knowledge of training providers and support agencies
  3. Excellent communication skills, both written and verbal
  4. IT skills, including Microsoft Word and Excel
  5. Proactive approach to work and experience working in a pressurised environment
  6. To be able to give advice and where appropriate seek additional information
  7. Knowledge and understanding of the barriers faced by jobseekers preventing them from accessing training and employment
  8. Use of a car
  9. Base Line Security check to include enhanced DBS check

B.  Desirable Requirement

  1. NVQ II or equivalent in Advice and Guidance
  2. Experience working with ex-offenders
  3. Knowledge of local labour market


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