Director of Volunteering and Bereavement Support
Sands was founded in 1978 by a small group of bereaved parents devastated by the death of their babies, and by the total lack of acknowledgement and understanding of the significance and impact of their loss. Since then, Sands has played a key role in raising public awareness of baby death across the UK, supported thousands of parents whose babies have died, worked closely with healthcare professionals to improve the care bereaved parents receive and funded much social and medical research to help better understand why babies die and to prevent such tragedies.
Sands are seeking to appoint a new Director of Volunteering and Bereavement Support who, as part of the Senior Leadership Group, will play a key role in ensuring the success of the charity. This is an opportunity to re-scope volunteering within Sands, to maximise opportunities, support, develop and motivate volunteers and to innovate so that the volunteering offer remains relevant.
The key areas of responsibility will be to:
- Develop and implement strategies to enable Sands’ volunteers to make a real difference for all those affected by the death of a baby; ensure that the bereavement support offered after the death of a baby is evidence-based, comprehensive and available to all those who need it regardless of ethnicity, age, disability or demographic group; build Sands’ membership as the voice of bereaved parents and families, able to effect positive change where needed.
- Ensure that the ‘Networks and Volunteering’ and ‘Bereavement Support Services’ teams are structured to enable them to effectively and confidently work to an excellent standard, supporting the strategic aims of Sands.
- Manage the teams in the Volunteering and Bereavement Support Directorate to achieve the effective delivery of the strategy and business plans.
- As a member of the Senior Leadership Group contribute to the development and implementation of Sands’ organisational strategy, ensuring a holistic approach to the delivery of our objectives, and that best use is made of the strengths of staff and local groups.
We are looking for someone with relevant experience in a leadership role in a volunteering function, ideally obtained in a people or service focused charity, membership organisation, clinical setting or similar field. The ideal candidate will have considerable experience of designing and delivering volunteer strategies, engaging stakeholders and increasing volunteer numbers, whilst supporting, motivating and managing volunteers who are delivering services.
You must also be able to demonstrate:
- An education to degree level or equivalent experience (qualification in volunteer management is desirable).
- Successful management experience including establishing and providing quality assured support services.
- Experience of developing support services and resources such as helpline, forum, print, materials and face-to-face support.
- A track record of understanding current and emerging issues in the volunteering field.
- An understanding of national organisations that work with volunteers with a branch, region and/or membership based structure.
- A track record of managing/influencing support services within volunteering activities.
- Experience of developing partnerships and collaborative relationships with a wide range of stakeholders within the field of volunteering and bereavement support.
- Excellent interpersonal and influencing skills with an ability to deliver communication to different audiences.
- Excellent organisation, project management skills and of developing and delivering business plans.
- Experience of developing and implementing quality assurance systems.
- Excellent understanding and championing of diversity issues.
- Experience of bereavement services is desirable.
The person appointed will have strong leadership qualities, be a strategic thinker and bring energy and an innovative approach to the role. They will have up-to-date knowledge of best practice and new initiatives in respect of volunteering and bereavement services, together with successful programme management experience including resource and people management.
Above all, we are looking for someone who believes in the importance of the work that Sands’ does, who feels real empathy for those affected by the death of a baby, but has a determination to reduce the number of babies dying and to improve the care and support that parents receive.
For more information on this role please download the Candidate Information Pack.
Closing date for applications is Monday 3rd April.
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